Max Well
@maxwell1
I build AI-powered fintech products that improve retention, onboarding, and customer support.
IndiaWhat I'm looking for
At Alice Blue, I own Ask ANT, a ground-up LLM-powered conversational investment platform, while shaping the GTM plan for a multi-service investing Super App. I redesigned support with an internal chatbot that reduced queries and customer-service calls by 38%, and improved D7/D30 retention by 8% and trading frequency by 15% through segmentation and experimentation.
Previously at Amazon, I built Kingfisher, an AI compliance-intelligence engine using OCR and API pipelines across five-plus global regions. I turn ambiguous business problems into product specs, launch plans, dashboards, and measurable customer outcomes across fintech, e-commerce, and consumer platforms.
Experience
Work history, roles, and key accomplishments
Product Manager – IT & Growth
Alice Blue
Apr 2025 - Present (1 year 4 months)
Owns end-to-end build of Ask ANT, an AI LLM-powered conversational investment platform, and defines launch sequencing for a multi-service Super App. Partnered with engineering on API design and architectural trade-offs, and improved support with an internal chatbot that reduced queries and CS calls by 38%.
Conceived and built Kingfisher, an AI compliance-intelligence engine using OCR/API pipeline to standardize validation across 5+ global regions. Led stakeholder engagement, defined success metrics, and created product roadmaps and PRDs for engineering teams.
Senior Product Analyst
RSB Insights & Analytics
Sep 2021 - Sep 2022 (1 year)
Developed product feature strategy for FreshToHome, increasing user engagement by 23% in Bengaluru. Implemented data-driven growth strategies resulting in 27% increase in user acquisition in the Southern Region, and improved product feature implementation by 24% through a customer feedback system.
Education
Degrees, certifications, and relevant coursework
Visvesvaraya Technological University
Master of Business Administration, Finance and HR
Pursued a Master of Business Administration with a focus on Finance and HR.
Reva University
Bachelor of Engineering, Mechanical Engineering
Earned a Bachelor of Engineering in Mechanical Engineering.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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