maurice muhando

Lead remote business support and operations services for entrepreneurs and growing businesses.

Responsibilities:

Managing client operations and administrative workflows
Supporting CRM systems and customer communication
Maintaining websites and digital assets
Building automated processes
Supporting marketing and business execution

Add measurable outcomes whenever possible:

Reduce

Supported small businesses, educators and service providers in building structured digital marketing systems that improve visibility, engagement, and lead management.
Focused on aligning marketing strategy with backend CRM workflows to ensure campaigns convert into trackable opportunities and organized client journeys.

𝐊𝐞𝐲 𝐂𝐨𝐧𝐭𝐫𝐢𝐛𝐮𝐭𝐢𝐨𝐧𝐬:
• Designed email marketing workflows and automated follow-u

Supported digital marketing initiatives focused on brand visibility, audience engagement and lead generation for service-based businesses and online brands.

Assisted in executing structured marketing campaigns while learning CRM integration, automation workflows and performance tracking systems.

𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬

• Assisted in social media content planning and scheduling
• Supported email ma

Pursuing a Bachelor of Science in Computer Science, focusing on programming, algorithms, data structures, and web development.

The Bachelor of Science in Computer Science at the University of the People is designed to provide students with a strong foundation in computer science theory and practical skills. The program covers key areas such as programming, algorithms, data structures, web development, databases, operating systems, and networking. It emphasizes problem-solving, critical thinking, and analytical skills, pre

Completed a course in Digital Marketing and CRM, covering SEO, social media marketing, email campaigns, and customer relationship management.

Completed the Fundamentals of Digital Marketing course, covering SEO, PPC, social media, content, email, and analytics.

Alison’s Digital Marketing and CRM course offers an in-depth exploration of digital marketing strategies combined with customer relationship management (CRM) principles. The course covers essential topics such as SEO, social media marketing, email campaigns, content creation, and paid advertising, alongside effective CRM techniques to build and maintain customer loyalty. Learners gain practical sk

The Fundamentals of Digital Marketing by Google is a comprehensive beginner-level course designed to provide essential knowledge and skills in the digital marketing space. Covering 26 modules, the course explores key topics such as search engine optimization (SEO), pay-per-click (PPC), social media marketing, content marketing, email marketing, analytics, and mobile marketing. It offers real-world