I'm currently supporting end-users at the Electricity Company of Ghana, resolving hardware and software issues and keeping systems working reliably.
I diagnose network connectivity problems, install and configure operating systems and application software, and help maintain IT inventory and asset records. I also provide help desk support to ECG vendors.
During my IT support internship at Northern Electricity Distribution Company, I supported users, troubleshot network issues, configured devices, and updated the database with meter numbers and costs.
My background also includes digital marketing at IPMC College of Technology, where I supported social campaigns, website and email content, market research, and Google Analytics reporting. Outside work, I'm passionate about sports, photography, and exploring new places.
