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@maureennjoki1
Learning & Development specialist driving youth employability and compliance improvements.
I am a results-driven Learning & Development Specialist with over six years' experience designing and delivering training, building youth employability programs, and establishing compliance frameworks. I have led curriculum enhancements, mentorship programs, and employer partnerships that raised certification rates and reduced program attrition.
I combine practical program delivery with risk and compliance expertise — developing risk assessment frameworks, conducting audits, and creating staff compliance training to strengthen organizational accountability. I am passionate about empowering youth with market-relevant skills while ensuring adherence to regulatory and donor requirements.
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Work history, roles, and key accomplishments
Generation Programme Kenya
Feb 2025 - Present (9 months)
Conducted compliance audits and developed risk assessment frameworks to improve adherence to internal policies, donor requirements, and Kenyan labor law; designed and delivered compliance training that increased policy adherence.
Generation Programme Kenya
Nov 2022 - Jan 2025 (2 years 2 months)
Delivered training in Financial Services Sales and Retail Operations with high certification rates, enhanced curriculum using employer feedback, and established a mentorship program linking trainees to industry professionals.
Generation Programme Kenya
Jan 2018 - Dec 2020 (2 years 11 months)
Mobilized and enrolled youth through community partnerships, increased female participation via targeted outreach, and developed monitoring systems to track trainee progress and reduce attrition.
Ruh Travel & Tours Limited
May 2016 - Jan 2017 (8 months)
Provided travel consultations and customized packages, resolved customer issues to improve satisfaction, and managed digital marketing and website content to expand online presence.
Degrees, certifications, and relevant coursework
Trainer of Trainers Certificate, Training and Capacity Building
2024 - 2024
Attained a Trainer of Trainers certificate in June 2024 focused on humanitarian training methodologies.
Bachelor of Science, Hospitality & Tourism Management
2012 - 2016
Completed a Bachelor of Science in Hospitality & Tourism Management, focusing on hospitality operations and tourism management from Sept 2012 to Dec 2016.
Certificate (Level 1), French Language
2012 - 2012
Completed French Language Level 1 coursework between May 2012 and Aug 2012.
Kenya Certificate of Secondary Education (KCSE), General Secondary Education
2008 - 2011
Completed Kenya Certificate of Secondary Education studies from Feb 2008 to Nov 2011.
Software and tools used professionally
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