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Maureen MesaMM
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Maureen Mesa

@maureenmesa

Technical Support Specialist at Columbia University, preparing virtual classrooms and supporting instructors and students.

United States
Message

At Columbia University, I build and maintain virtual classrooms, prepare learning materials, and support instructors and students before and during class sessions.

At MSA, I screen people and cargo at the World Trade Center, verify authorization and equipment, and train security personnel.

As a Sergeant / Armament Technician in the U.S. Army, I performed equipment maintenance, supported unit operations, and supervised and guided soldiers.

My clinical internships at Gracie Square Hospital and NYU Center for Early Childhood Health and Development included interviewing, group facilitation, and support for patients and children. I bring an MSW and am pursuing a BA in Computer Science at Hunter College.

Experience

Work history, roles, and key accomplishments

MS
Current

Screener Technician

MSA

Jan 2017 - Present (9 years 10 months)

Screen drivers, passengers, baggage, and cargo at the World Trade Center. Verify personnel authorization, enter screening information, and conduct periodic training for security personnel.

U.S. Army logoUA

Sergeant / Armament Technician

Jan 2011 - Dec 2019 (8 years 11 months)

Performed direct and general support maintenance and repaired equipment malfunctions. Supervised and guided soldiers, overseeing a platoon squad of approximately 20–50 personnel.

FS

Assistant Manager

Family Video Store

Jan 2004 - Dec 2010 (6 years 11 months)

Assisted with budget planning and expense monitoring. Generated new business by initiating new customer charge accounts and trained new sales associates on store policies.

Education

Degrees, certifications, and relevant coursework

Hunter College logoHC

Hunter College

Bachelor of Arts, Computer Science

Grade: 3.5

Pursuing a Bachelor of Arts in Computer Science with an expected graduation in May 2027.

Columbia University School of Social Work logoCW

Columbia University School of Social Work

Master of Science, Social Work

Earned a Master of Science in Social Work with a concentration in Advanced Clinical Practice and a field in Health, Mental Health & Disabilities.

Hunter College logoHC

Hunter College

Bachelor of Arts, English Language Arts and Sociology

Activities and societies: Dean's List (2010–2016)

Earned a Bachelor of Arts in English Language Arts and Sociology, and was named to the Dean's List from 2010 to 2016.

Tech stack

Software and tools used professionally

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