At Nova Facilities Group, I coordinate planned and reactive maintenance for UK residential and commercial properties from Kenya. I manage each job from client enquiry through supplier sourcing, quotations, scheduling, documentation, invoicing, and completion updates.
Previously at Lonak Investment, I progressed from Receptionist to Property Office Administrator, managing tenancy, maintenance, compliance, reporting, and financial records. I implemented an ERP system that improved on-time rent collection to approximately 90% by the fifth of each month, while training junior property management staff and supporting landlords and tenants across a residential and commercial portfolio.
