Maud MARGAINAUD
@maudmargainaud
Experienced executive personal assistant with 20+ years in luxury hospitality and executive support.
What I'm looking for
I am an experienced executive personal assistant and hospitality professional with over 20 years working in Parisian and international luxury hotels and for corporate headquarters. I combine rigorous confidentiality, strict time management and bilingual French/English communication to support senior executives effectively.
My background includes long-term roles as Executive Personal Assistant and General Manager support at 5-star hotels and as a CEO assistant at agencies and large corporations. I have overseen complex confidential diaries, organized international symposiums, managed VIP relations and provided high-level customer service.
I bring practical skills in Microsoft Office, leadership and management, event and tasting organization from my recent role as oenologist/cavistant and barmaid, complemented by strong adaptability, creative thinking and discretion. I am comfortable with intensive learning, advising clients and handling specialized guest needs.
Outside administrative and hospitality duties, I am an author, filmmaker and trained actress with artistic certifications and published novels, which reinforce my communication, presentation and interpersonal strengths. I seek roles where I can apply my executive support expertise within a high-end, international environment.
Experience
Work history, roles, and key accomplishments
Oenologist / Barmaid
Cave Au Vin Vivant
Mar 2024 - May 2025 (1 year 2 months)
Performed wine advising and tasting organization, managed service, cashier duties and hygiene maintenance while applying oenology knowledge to enhance customer experience.
Executive Personal Assistant
Havas Media
Dec 2018 - Sep 2023 (4 years 9 months)
Provided bilingual executive assistance, managed complex and confidential diaries, coordinated executive reports and organized an international annual symposium to support senior leadership operations.
Executive Personal Assistant
Concorde La Fayette
Sep 1998 - Sep 2017 (19 years)
Served as Executive Personal Assistant and VIP Manager at 5* hotels, managed confidential diaries, attended executive committees and supported public relations and marketing functions to enhance guest services.
Education
Degrees, certifications, and relevant coursework
Paris Institute ACE
Certificate, Hospitality / Customer Service
2000 - 2000
Completed training at Paris Institute ACE in 2000 focused on customer satisfaction, IT tools, and service skills for luxury hotels.
College J. Monnet
Certificate, General Education
1998 - 1998
Completed studies at College J. Monnet in 1998 with emphasis on foundational education prior to hospitality career.
Availability
Location
Authorized to work in
Job categories
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