Open to opportunities

Jonathan Norton

@jonathannorton

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Dedicated professional with strong customer service and leadership skills.

United States

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What I'm looking for

I am looking for a role that offers growth opportunities, values teamwork, and allows me to utilize my customer service and technical skills.

I am a hardworking individual with a passion for learning and helping others. My experience as an After School Counselor at the YMCA has allowed me to develop strong relationships with children, parents, and coworkers while ensuring a safe and engaging environment. I take pride in my ability to implement activities that foster growth and enjoyment among the kids I supervise.

In addition to my role at the YMCA, I have gained valuable experience in various positions, including as a Material Assistant at the Yale Peabody Museum, where I managed dock operations and facilitated smooth traffic flow. My time at Autozone further honed my customer service and diagnostic skills, allowing me to assist customers effectively while addressing automotive issues.

Currently pursuing a trade school education in Electrical Engineering, I am eager to apply my skills in a challenging environment that values teamwork and personal growth. I am committed to leveraging my diverse experiences to contribute positively to any organization.

Experience

Work history, roles, and key accomplishments

After School Counselor

YMCA

Aug 2019 - Jun 2025 (5 years 10 months)

Supervised and ensured the safety of children in an after-school program. Implemented engaging activities and fostered meaningful relationships with children, parents, and coworkers.

Classroom Management Childcare Experience With Children Communication Skills Leadership Organizational Skills

Material Assistant

Yale Peabody Museum

Aug 2023 - Feb 2024 (6 months)

Managed a campus dock, overseeing incoming and outgoing traffic. Responsible for distributing parking passes and badges, building strong connections with various individuals.

Organizational Skills Communication Skills Problem Solving Reliability Customer Service Logistics Traffic Management

Autozoner

Autozone

Mar 2023 - Sep 2023 (6 months)

Provided comprehensive customer service, including diagnosing automotive problems. Assisted with various in-store tasks and maintained store operations.

Customer Service Sales Retail Sales Problem Solving

Sandwich Artist/Cashier

Subway

Sep 2018 - Dec 2018 (3 months)

Developed strong communication and customer service skills in a fast-paced environment. Responsibilities included preparing sandwiches, executing opening and closing procedures, and maintaining cleanliness standards.

Communication Skills Customer Service Food Service Fast Food

Education

Degrees, certifications, and relevant coursework

Porter and Chester Institute of Stratford

Trade school diploma, Electrical Engineering

Currently pursuing a trade school diploma in Electrical Engineering. This program focuses on practical skills and knowledge essential for the electrical industry.