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Matthew Donohoe

@matthewdonohoe

Senior Program & Project Manager at Intuitive Surgical, overseeing enterprise analytics delivery and Snowflake migration of 2,000 Tableau reports.

United States

Message

At Intuitive Surgical, I oversee program management and delivery for the Enterprise Analytics Report Factory, coordinating business relationships across the company and a team of offshore report engineers. I also project managed the conversion of 2,000 Tableau reports for the migration of the Enterprise Data Warehouse from SQL Server to Snowflake.

I project manage annual updates to Intuitive’s surgical procedure taxonomy master, coordinating data validation across business groups and enterprise systems. I also designed and program managed a quarterly Tableau Server hygiene strategy and served as Project Manager and primary Solution Architect for the Collibra Data Governance software server.

Across Cisco Systems, Inc., United Talent Agency, CoPower Administrators-Pointcare, Ltd., and Equinix, I delivered projects spanning ERP, reporting, quote-to-cash, and data governance. At Cisco, I led delivery of a Customer Success ROI Calculator and, earlier, led QA for reporting tools and enterprise data warehouse work.

Experience

Work history, roles, and key accomplishments

Current

Senior I.T. Program & Project Manager

Current

Intuitive Surgical

Jan 2019 - Present (7 years 9 months)

Responsible for program management and delivery oversight of Intuitive's Enterprise Analytics Report Factory, including business relationship management and project management of annual updates to surgical procedure taxonomy. Designed and program managed Tableau Server hygiene strategy and project managed conversion of 2000 Tableau reports for data warehouse migration.

Program Management Project Management Tableau Snowflake SQL Server Collibra Data Governance SAP Salesforce Oracle Stakeholder Management Requirements Analysis

Senior Project Manager & Solution Designer

Cisco Systems, Inc.

Sep 2017 - Dec 2018 (1 year 3 months)

Led requirements gathering and solution design strategy to build a Customer Success ROI Calculator for the Channel Sales organization, enabling analysis of service contract renewal rates and service-based annual recurring revenue.

Requirements Gathering Solution Design ROI Analysis Customer Success Channel Sales Project Management

Senior Project Manager & Business Analyst

United Talent Agency

Nov 2015 - May 2017 (1 year 6 months)

Documented operational workflows for Quote to Cash systems and processes company wide. Performed gap-fit analysis of current workflows against contract management software products and curated business requirements and solution design documentation.

Business Analysis Workflow Documentation Gap Analysis Requirements Gathering Solution Design Contract Management

Senior Project Manager & Solution Designer

CoPower Administrators-Pointcare, Ltd.

Jun 2012 - May 2015 (2 years 11 months)

Composed project plans, business requirements, and solution designs for the PointCare knowledgebase product. Designed test plans and determined test cycle strategy for inaugural and subsequent releases.

Project Management Solution Design Test Planning Test Strategy Knowledge Base Healthcare

Senior Project Manager & Business Analyst

Cisco Systems, Inc.

Oct 2011 - May 2012 (7 months)

Captured and mapped business process requirements supporting ERP platform migration from Oracle 11i to Oracle R12. Facilitated cross-functional business requirements validation between order management and manufacturing stakeholders.

Business Analysis Requirement Mapping ERP Migration Oracle 11i Oracle R12 Stakeholder Management

Senior QA Project Manager & Strategist

Equinix

Feb 2011 - May 2011 (3 months)

Operated as QA Manager for a Quote-to-Cash acquisition integration, supervising a team of approximately 30 business SMEs for test plan creation and execution. Implemented an effective defect triage process in partnership with 15 software developers.

QA Management Test Planning Defect Triage Integration Quote to Cash Team Leadership

Senior Project Leader & Business SME & Data Analyst

Cisco Systems, Inc.

Oct 1994 - Jan 2011 (16 years 3 months)

Designed and led QA strategy for delivery of next-gen reporting tools and Teradata Enterprise Data Warehouse. Led Quote-to-Cash data integrity analysis and multiple ERP system-wide upgrades, and served as techno-functional liaison between Customer Service and Manufacturing Operations.