matilda lea

Provided bartending services in a fast-paced environment, delivering quality customer service and maintaining bar operations.

Coordinated staff scheduling and daily operations for 15+ staff, ensuring smooth workflow and optimal coverage. Supported recruitment and onboarding of new employees, contributing to successful hiring decisions and seamless integration into the team.

Led onboarding and training of 5 new employees per year, ensuring efficient team integration. Contributed to recruitment activities by evaluating candidates and providing selection input, resulting in successful team placements.

Provided food service support, ensuring customer satisfaction and efficient service delivery.

Delivered structured lessons to 10–15 students, adapting teaching methods to diverse learning needs. Strengthened stakeholder communication by providing regular updates to parents, improving engagement and satisfaction.

Supported classroom coordination and administrative organization for class sizes up to 25 students. Assisted in managing structured daily activities, enhancing student engagement and learning consistency.

Led bartending operations, overseeing service quality and team coordination.

Provided bartending services, ensuring customer satisfaction and efficient bar operations.

Supervised and instructed lifeguard activities, ensuring safety and compliance with protocols.

Grade: 3.94/4.0

Currently pursuing an Advanced Diploma in Business Administration with a major in Human Resources, with an expected graduation in February 2027.

Completed the J+S Leiterkurs, qualifying as a Rugby Youth Sports Leader.

Earned a TEFL Certificate for Teaching English as a Foreign Language.

Completed the Teaching Aid Course, earning the TA Certificate.

Completed lifeguard, first aid, and instructor courses, earning NLS, WSI, SJSFA, and WA certifications.