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Matias Lower

@matiaslower

Program Manager at Sandberg Translation Partners, delivering multilingual enterprise projects while building SHERLOCK EDU, a multi-agent AI pipeline.

Argentina

Message

What I'm looking for

I'm seeking senior program management or AI Operations Lead roles where AI and people work together to deliver real outcomes. I value remote, global work and high ownership.

At Sandberg Translation Partners, I lead end-to-end multilingual project delivery for enterprise clients, coordinating linguists, vendors, and internal teams. I apply AI-assisted and TMS-automated workflows while keeping quality, compliance, and client expectations in focus.

I built SHERLOCK EDU for my business, Matt English Services: a multi-agent AI pipeline in n8n that draws on multiple data sources and produces scored, personalized outputs. Human-in-the-loop review, queue management, and structured logging help flag quality issues and source failures.

At Arcadia Translatios, I co-designed and deployed an AI-powered MQM quality evaluation system with engineering. It cut manual QA time by 80% and production costs by 40%; I defined exit criteria, led validation, and owned the rollout.

I founded Matt English Services in 2019 and run it with a remote team of teachers, full P&L ownership, and exam-specific curricula for professionals preparing for TOEFL, USMLE, and OET. I’m looking for senior program management or AI operations work where people and AI deliver real outcomes, with remote work, global scope, and high ownership.

Experience

Work history, roles, and key accomplishments

Current

Project Manager

Current

Sandberg Translation Partners

Jan 2026 - Present (9 months)

Leading end-to-end multilingual project delivery for enterprise clients across scoping, quoting, production, and QC. Managing cross-functional teams with a focus on operational excellence, compliance alignment, and client satisfaction with full accountability.
• Applying AI-assisted and TMS-automated workflows to accelerate delivery timelines without compromising quality standards
• Coordinating l

Current

Founder & Independent Business Owner

Current

Matt English Services

Apr 2019 - Present (7 years 6 months)

Founded and operating a specialized English language training business serving professionals worldwide across 7 years.
• Serve students preparing for TOEFL, USMLE (Step 1/2/3), and OET — high-stakes professional certification exams with real career consequences
• Manage a team of teachers across a fully remote delivery model
• Designed exam-specific curriculum frameworks aligned to real-world prof

Program Manager

Arcadia Translatios

Jan 2022 - Mar 2025 (3 years 2 months)

Led a team of Project Managers delivering localization programs for key enterprise accounts across legal, technical, medical, and marketing content verticals.

• Owned account financials, P&L reporting, and performance optimization for a portfolio of strategic enterprise clients
• Co-designed and deployed an AI-powered MQM quality evaluation system with engineering — cut manual QA time by 80% and

Project Manager

Arcadia Translatios

Aug 2019 - Aug 2023 (4 years)

Managed full-cycle localization projects from intake to final delivery across a wide range of content types and client verticals.

• Operated across Phrase TMS, Trados Studio, SmartCat, Memoq, XTM, and Memsource — full TMS ecosystem coverage
• Applied workflow automation and TMS optimization to reduce manual handling and improve consistency
• Coordinated linguist and vendor teams across multiple l

Service Manager

Wall Street English

Dec 2015 - May 2019 (3 years 5 months)

Led all service and educational delivery at the largest Wall Street English centre in Latin America, reporting directly to Head Office.

• Drove 30% improvement in student retention and satisfaction scores through personalized support frameworks and team coaching
• Managed the full service team responsible for student onboarding, academic progress tracking, and escalation resolution
• Set and enfo

Personal Tutor

Wall Street English Argentina

Dec 2012 - May 2019 (6 years 5 months)

Administrative support and student coaching across all learning levels.
Onboarding and ongoing progress tracking for new students within the WSE system.

English Teacher

Centro Universitário de Idiomas

Jul 2015 - Nov 2017 (2 years 4 months)

Taught English to adult groups of 20+ students across multiple levels and course formats.

Writing Technical Documentation Customer Success Manuals

Representante de cobranzas

Estudio Palmero de Belizán y Asoc.

Mar 2015 - Jan 2016 (10 months)

Gestión de cartera de deudores proporcionada por el Banco Santander Río. Negociación constante y evaluación de casos complejos. Empleo de herramientas estratégicas de persuasión y búsqueda de datos profundos en la web.

Technical Documentation

Shift Supervisor

Starbucks Coffee Argentina

Dec 2011 - Mar 2015 (3 years 3 months)

Administrar las operaciones de la tienda durante el turno asignado. Organizar y dirigir las tareas de los empleados durante el turno de trabajo. Controlar las políticas y procedimientos en el área de servicio al cliente, realizar el inventario del local y arqueo de caja. Controlar los costos del local y productividad. Responsable en el entrenamiento de nuevos baristas, haciendo tareas de seguimien

Vendor Management Manuals