Mathew Ledoan
@mathewledoan
Business Analyst improving SaaS and platforms with SQL, Tableau, and KPI-driven reporting across Meta, ZoomInfo and Lyft.
United StatesWhat I'm looking for
I drove product improvements for Meta’s Quest for Business by analyzing customer feedback, recommending fixes, and consolidating multiple sales dashboards into a unified view for faster self-serve insights.
Before that, I increased contact data coverage at ZoomInfo, secured funding for a key data source, and shipped a production pipeline that scaled searchable companies while reducing cloud storage costs. Earlier at Lyft and Kaiser Permanente, I built risk management and the first productivity dashboards that supported operational decisions.
Experience
Work history, roles, and key accomplishments
Drove product improvements for Quest for Business (SaaS) by analyzing customer feedback and recommending two key fixes. Partnered with Sales and Operations to define KPIs and automate weekly reports, saving over 30 hours per week.
Increased contact data by 17% (+1.5M) within 2 months by identifying missing data coverage. Secured $200K funding for a new data source and shipped a production pipeline that expanded searchable companies from 36M to 100M.
Partnered with product, actuary, and engineering to develop an in-house Risk Management Platform, decreasing human errors. Managed offboarding of 1,000+ highest-risk drivers and led monthly reviews of claims over $500K, saving over $20M per year.
Developed the department's first productivity dashboard, providing weekly insights to executives. Created a headcount forecasting report that approved two new hires, clearing a 12-month backlog in 6 months.
Education
Degrees, certifications, and relevant coursework
University of California, Davis
Bachelor of Arts, Economics
Bachelor of Arts in Economics with a minor in Communications from the University of California, Davis.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Interested in hiring Mathew?
You can contact Mathew and 90k+ other talented remote workers on Himalayas.
Message MathewGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
