Mathew de Vera

Supported 50-70 people appearing in court on various matters, providing vital legal information. Assisted over 50 people with navigating the Calgary Courts Center and connecting them with valuable resources daily.

Delivered excellent service by building networks with over 25 students and 40 staff members. Achieved practical communication skills by active listening and following up with co-mentors. Carried through exceptional team collaboration by building trust to foster a culture of teamwork.

Communicated professionally with over 100 clients, resolving queries and complaints. Achieved teamwork collaboration with staff, completing daily tasks efficiently. Managed the day by addressing customer complaints and handling cash transactions.

Worked closely with team members to provide excellent service to over 100 clients, meeting company standards. Utilized practical communication skills through "responsive engagement" to ensure task completion. Demonstrated flexibility by working 25-30 hours per week, including weekends.

Greeted and assisted up to 150 incoming students. Oversaw facilitating and setting up booths and products.

Created camp websites and communicated with campers and parents. Surveyed families to gather feedback and ensure smooth operations, coordinating information flow. Performed administrative duties, including handling mail, answering inquiries, and utilizing various software applications.

Escorted elderly residents to the chapel and supervised facility staff. Collaborated with staff to plan schedules and daily activities for three consecutive years.

Activities and societies: Student Volunteer

Studied advanced empirical research methods and techniques of multivariate quantitative analysis in political phenomena. Gained a firm grasp of the Canadian Parliamentary system and familiarity with Canadian Political Parties through coursework.