Matheus Franco
@matheusfranco
Customer Success Manager at Parenting Adult Children Today, supporting client handoffs and CRM workflows for a coaching programme.
RomaniaWhat I'm looking for
At Parenting Adult Children Today, I guide prospective clients through discovery calls for a 12-week family relationship coaching programme. I maintain CRM records, pipeline stages, follow-ups, and appointment workflows, and document client context for onboarding handoffs.
Previously, I generated reported sales revenue at Quote Magnet, Capitalism.com, and Hawk Reach while helping clients understand their options and programme expectations. I’m seeking to bring customer advocacy, organized execution, and process improvement to a Customer Success Manager role.
Experience
Work history, roles, and key accomplishments
High-Ticket Closer & CRM Specialist
Parenting Adult Children Today
Jun 2026 - Present (5 months)
Guides prospective clients through discovery calls and maintains CRM records, pipeline stages, and follow-ups. Documents client context for client success handoffs and handles sensitive questions with empathy.
High-Ticket Closer
Quote Magnet
Sep 2025 - Jan 2026 (4 months)
Worked with business owners to understand growth challenges and recommend lead-generation solutions. Generated $165K+ in collected revenue with a 35% set-to-close rate.
High-Ticket Sales Consultant
Capitalism.com
Dec 2022 - Sep 2025 (2 years 9 months)
Built relationships with entrepreneurs exploring coaching and mastermind programmes. Generated $3M+ in reported revenue with a 37% close rate and 120%+ quota performance.
Sales Consultant
Hawk Reach
Sep 2019 - Dec 2022 (3 years 3 months)
Supported business customers through consultations for digital advertising and recurring marketing services. Generated £1.7M in reported revenue and managed client conversations from discovery through agreement.
Education
Degrees, certifications, and relevant coursework
University of Bucharest
Licentiate Degree, Law
2015 - 2019
Licentiate Degree in Law from the University of Bucharest, completed from 2015 to 2019.
Université Paris 1 Panthéon-Sorbonne
Licentiate Degree, International Law and Legal Studies
2015 - 2018
Licentiate Degree in International Law and Legal Studies from Université Paris 1 Panthéon-Sorbonne, completed from 2015 to 2018.
Tech stack
Software and tools used professionally
Availability
Location
RomaniaAuthorized to work in
Salary expectations
Job categories
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