mateusz orlicki

I am an experienced and dedicated Customer Service Team Leader with a strong background in leading and motivating teams to deliver exceptional customer support. My journey in customer service began with a commitment to achieving organizational goals and fostering team success. I have a proven track record of setting and achieving the highest standards of retail execution while managing teams effectively.

In my recent role at Wholefoods UK, I managed a team of 15 employees, overseeing their hiring, training, and professional growth. I believe in fostering a positive environment that encourages teamwork, mutual respect, and exceptional morale. My experience as a Warehouse Manager at Getir and Weezy has equipped me with the skills to track and exceed KPIs in fast-paced environments while ensuring customer satisfaction remains the primary goal.