Mateus Çullhaj

@mateusullhaj

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Seasoned Image Analyst with expertise in Rapiscan software.

Albania

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What I'm looking for

I am looking for a role that allows me to leverage my analytical skills and leadership experience in a dynamic environment, with opportunities for professional growth and continuous learning.

I am a seasoned Image Analyst with extensive experience at S2 Albania / S2 Global, where I have honed my skills in operating and analyzing scanned images using the Rapiscan system. My work has been pivotal in detecting illegal contraband and security threats, ensuring compliance with stringent security protocols. I thrive in high-pressure environments, demonstrating strong analytical capabilities and a commitment to operational excellence.

Throughout my career, I have not only focused on my own professional growth but also on the development of my peers. I have successfully trained new Image Analysts, providing hands-on guidance and fostering a culture of continuous learning and improvement. My leadership skills have been recognized through effective team management and the ability to maintain a positive and productive atmosphere, even in challenging situations.

Experience

Work history, roles, and key accomplishments

Current

Image Analyst

Current

S2 Albania / S2 Global

Aug 2019 - Present (5 years 10 months)

Operated and analyzed scanned images using the Rapiscan system to detect illegal contraband and security threats. Collaborated with border security personnel and trained new analysts, ensuring compliance with security protocols in a high-pressure environment.

Rapiscan Software Analytical Thinking Operations Management Documentation Security Compliance

Assistant Manager

Al Qurum Resort- Moorish Caffe

Jan 2017 - Jul 2019 (2 years 6 months)

Managed daily operations, resolved customer inquiries, and provided leadership to staff. Organized training sessions for new hires and maintained a positive work environment while ensuring high levels of customer satisfaction.

Customer Service Team Leadership Staff Training Operations Management Conflict Resolution Inventory Management Communication

Hotel Waiter

Hotel Internacional

Jan 2015 - Jan 2016 (1 year)

Provided exceptional service to guests by taking orders, serving food and beverages, and ensuring customer satisfaction. Maintained cleanliness and organization of the dining area.

Customer Service Order Management Communication Teamwork Time Management

Waiter

Vila Palma

Jan 2012 - Dec 2014 (2 years 11 months)

Ensured customer satisfaction by accurately taking orders and maintaining a clean work environment. Assisted patrons with menu selections and provided friendly service.

Customer Service Order Taking Menu Knowledge Communication Teamwork Time Management Problem Solving

Education

Degrees, certifications, and relevant coursework

Aleksandër Moisiu University

Associate Degree, Maritime and Land Transportation

2022 - 2024

Pursuing an Associate Degree in Maritime and Land Transportation Management, focusing on the principles and practices of transportation systems and logistics.