Mateo Gomez

I am a dynamic Customer Success and Sales Specialist with over four years of experience dedicated to enhancing client satisfaction and driving sales growth. My career has been marked by a proven track record, including a remarkable 32% increase in online sales and recognition as a top sales agent for five consecutive months. I am committed to leveraging my skills in cross-selling and campaign optimization to contribute significantly to prospective employers in customer success and sales development.

In my recent role at Genpact, I guided clients in developing and optimizing marketing campaigns, imparting best practice insights that bolstered their performance. My efforts led to a notable reduction in cart abandonment by 12%, resulting in a significant increase in online sales. Previously, at Cluster S.L, I implemented effective cross-selling and upselling strategies while managing multiple contact channels, achieving the status of top sales agent for five consecutive months. My experience at Teleperformance further honed my skills in ad creation and campaign optimization for clients from Meta, where I was recognized as the best agent for three consecutive months.