At Hilton Grand Vacations, I managed customer and inventory data migrations, checking integrity and accuracy across enterprise systems before release. I also built reports and dashboards tracking performance metrics and operational KPIs.
At Wyndham Destinations, I produced recurring Salesforce and Excel reports for leadership and internal partners. I built dashboards measuring business-unit results against KPIs and supported planning and resource allocation.
Earlier, I used Salesforce Sales Cloud for sales and shipping workflows at Topsail Business Solutions. My hospitality experience also includes front-desk operations, guest service, and resolving guest issues.
