Mary Obadeyi-Oduwole

I am a dedicated customer service and administrative support specialist with over one year of hands-on experience delivering accurate data entry, client support, and office documentation management. I consistently apply strong time-management and communication skills to maintain smooth daily operations.

At AICPA & CIMA I assisted over 100 new members through account registration, executed 200+ subscription renewal calls weekly, and coordinated cross-team efforts to ensure 95% timely certificate pickup. These contributions improved onboarding success and membership retention.

I hold certifications in CVS Health Call Center Customer Service and Microsoft Excel, and I am strengthening my credentials through a Bachelor's in Applied Business Management with stackable certificates in administrative and business skills. I leverage Excel and CRM tools to keep subscription databases accurate and accessible.

I bring a problem-solving mindset, attention to detail, and the ability to multitask in fast-paced environments. I am eager to contribute to teams that value excellent customer experiences, operational accuracy, and continuous professional growth.