Fortunate LebeyaFL
Open to opportunities

Fortunate Lebeya

@fortunatelebeya

Experienced administrative virtual assistant with strong problem-solving skills.

South Africa

What I'm looking for

I seek a role that values communication and offers opportunities for growth.

I am an Administrative Virtual Assistant with over 3 years of experience in providing exceptional administrative support and customer service. My background includes managing multiple administrative duties, enhancing communication between departments, and ensuring a productive work environment. I pride myself on my organizational skills and my ability to maintain a welcoming office space that fosters productivity.

During my tenure at Lancet Laboratories, I successfully managed data records, improved project completion rates, and significantly enhanced customer satisfaction through effective communication. My role involved resolving inquiries efficiently and maintaining detailed records, which improved follow-up efficiency and reduced response times. I am passionate about leveraging my skills to contribute positively to any team I join.

Experience

Work history, roles, and key accomplishments

LL

Admin Clerk Intern

Lancet Laboratories

Feb 2020 - Jun 2021 (1 year 4 months)

Managed multiple administrative duties, including data entry and web research for the labOS project, improving retrieval speed and project completion. Handled a high volume of emails, enhancing customer satisfaction.

Education

Degrees, certifications, and relevant coursework

ALX Africa logoAA

ALX Africa

Training, Virtual Assistance

2024 - 2024

Completed training in Virtual Assistance, focusing on administrative skills and customer support.

University of Pretoria logoUP

University of Pretoria

Bachelor of Science, Human Genetics and Physiology

BSc in Human Genetics and Physiology.

Tech stack

Software and tools used professionally

Interested in hiring Fortunate?

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