Maryam Jafarli
@maryamjafarli
Sales Operations Specialist driving B2B order success and customer satisfaction globally.
TurkeyWhat I'm looking for
I’m a results-driven Sales Operations and Support Specialist with 4+ years of experience in B2B sales, order management, and international logistics. I manage end-to-end sales processes—from quotation to delivery—preparing technical and commercial quotations, coordinating with logistics and production teams, and ensuring timely order fulfillment.
I strengthen customer relationships through accurate order status monitoring, inventory availability checks, and fast resolution of customer issues. Previously in cloud services, I supported B2B clients with tailored SaaS and IT certification solutions, promoted services across the DACH/Europe/CIS regions, and achieved quarterly sales targets through strategic account management.
Experience
Work history, roles, and key accomplishments
Sales Operations Specialist
Dogus Extrusion Die Technologies
Apr 2024 - Present (2 years 2 months)
Manage end-to-end sales order processing from quotation to delivery, coordinating logistics and production to support timely order fulfillment. Handle export documentation and shipment processes, monitor order and inventory status, and resolve customer issues to ensure high satisfaction.
Sales Operations Specialist
Alkalsan Extrusion Dies
Mar 2023 - Apr 2024 (1 year 1 month)
Managed end-to-end sales order processing from quotation to delivery, coordinating logistics and production to support timely fulfillment. Prepared technical and commercial quotations, handled export documentation, and resolved customer issues to maintain high satisfaction.
Sales Operations Specialist
Coud4u
Feb 2021 - Dec 2022 (1 year 10 months)
Developed and maintained B2B client relationships in the cloud services sector by providing customized solutions for cloud systems, SaaS products, and IT certifications. Promoted services across DACH, Europe, and CIS, supported implementations with technical teams, and achieved quarterly sales targets through strategic account management.
Education
Degrees, certifications, and relevant coursework
Azerbaijan Architecture and Construction University
Bachelor’s Degree (Architecture), Architecture
2019 - 2023
Earned a Bachelor’s degree in Architecture from Azerbaijan Architecture and Construction University from 2019 to 2023.
Baku Private Ataturk High School
High School Diploma
2006 - 2017
Completed a High School Diploma at Baku Private Ataturk High School from 2006 to 2017.
Tech stack
Software and tools used professionally
Availability
Location
TurkeyAuthorized to work in
Job categories
Skills
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