Looking for a job

Maryam Ibrahim

@maryamibrahim3

Beauty business development representative with customer support experience at Tectonics Nig. Ltd. / Freelance Support, coordinating orders and delivery updates.

Nigeria

Message

What I'm looking for

I’m looking to apply my customer service and sales-support experience in the beauty sector, learn product ranges and brand guidelines, follow up with prospective customers, and contribute to customer satisfaction and business development goals.

At Tectonics Nig. Ltd. / Freelance Support, I responded to customer enquiries through WhatsApp and Instagram, helping customers with product or service questions, order details, and delivery updates.

I followed up on requests, communicated customer concerns, and helped resolve routine issues. I also kept track of conversations and order-related information to support accurate follow-through and encourage repeat business.

I’m ready to bring my customer service and sales-support experience to the beauty sector, learn product ranges and brand guidelines, and contribute to customer satisfaction and business development goals.

Experience

Work history, roles, and key accomplishments

Customer Support & Order Coordination

Tectonics Nig. Ltd.

Jan 2022 - Dec 2024 (2 years 11 months)

Responded to customer messages and enquiries through WhatsApp and Instagram, coordinated orders and delivery updates, and maintained positive customer relationships.