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Victory Aghedo

@victoryaghedo

Customer Service Representative at Vee’s Variety.ng who handled customer inquiries, processed orders, and tracked deliveries.

Nigeria

Message

At Vee’s Variety.ng, I handled customer inquiries and complaints by phone, WhatsApp, and email, and shared product information with customers. I processed orders, tracked deliveries, and kept customers updated.

At The Beauty Hub (E-commerce & Retail), I supported sales and administration through customer recommendations, order processing, and inventory tracking. I also helped organize promotions that contributed to a 20% increase in monthly sales.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Vee's Variety.ng

Mar 2024 - Dec 2025 (1 year 9 months)

Handled customer inquiries, complaints, and product information via phone, WhatsApp, and email. Processed orders, tracked deliveries, and maintained accurate records using Excel and Google Sheets.

Customer Service Complaint Resolution Order Processing Excel Google Sheets Social Media Management Administrative Support

Sales & Administrative Assistant

The Beauty Hub

Jun 2023 - Feb 2024 (8 months)

Managed customer enquiries and provided product recommendations to improve sales. Assisted with order processing, inventory tracking, and organized promotions, contributing to a 20% increase in monthly sales.

Customer Service Sales Support Order Processing Inventory Management Social Media Management Excel Google Sheets Administrative Support

Education

Degrees, certifications, and relevant coursework

University of Delta

Bachelor of Science, Computer Science

2024 -

Pursuing a Bachelor of Science in Computer Science with coursework in data structures, data management, computer networks, operating systems, web development, programming, artificial intelligence, and discrete mathematics.