Maruja Castro Vera

Designed and implemented automated workflows for operational management and performance metrics analysis in digital channels, applying advanced prompt engineering and predictive analytics to eliminate repetitive administrative tasks.

Centralized and consolidated operational reports with AI assistance, achieving 100% monthly compliance. Planned and executed annual technical commissions in 9 states, supervised HSE compliance of 10 contractors with zero incidents, and designed SOPs and policies.

Designed and documented 100% of technical requirements for unit processes, strengthening internal control and reducing vulnerabilities through sensitive data analysis.

Led multidisciplinary teams under agile frameworks and designed KPI dashboards to ensure operational objectives were met.

Led delegated supervision of the unit and coordinated induction and training programs for operational staff.

Pursuing a degree in Administration, currently ongoing.

Ongoing diploma program in Risk Management.

Ongoing certification in Industrial Safety, Environment, and Occupational Hygiene.

Earned a T.S.U. in Administration with a focus on Organization and Systems.

Completed course on Critical Thinking in the Age of AI.

Specialized certification in regulations for oil tankers, including MARPOL, IMO conventions, and polar environmental protocols.

Specialized project management training for the energy and gas sector.

Training in project management using Agile/Scrum methodology.

Practical application of artificial intelligence in professional environments.