Open to opportunities

Martha Rodriguez

@martharodriguez1

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Experienced digital court reporter with a focus on client services.

United States

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What I'm looking for

I am looking for a role that values client relationships and offers opportunities for professional growth.

I am a dedicated digital court reporter with over a decade of experience in capturing and transcribing legal proceedings. My career has been marked by a commitment to accuracy and client satisfaction, which has earned me multiple employee of the month awards. I excel in managing time effectively to meet strict deadlines while maintaining high standards of quality in my work.

Throughout my career, I have developed strong relationships with clients and have been instrumental in generating new referrals and repeat business. My background as an employment counselor has equipped me with the skills to assess client needs and provide tailored support, enhancing my ability to serve diverse clientele. I continuously seek to improve my skills and stay updated on industry standards through ongoing education and training.

Experience

Work history, roles, and key accomplishments

Current

Digital Court Reporter

Current

MLR Court Reporting, Inc./Veritext Legal

May 2013 - Present (12 years 2 months)

Captured verbatim records of spoken testimony in various legal proceedings using specialized typing software, audio, and video equipment. Provided transcripts of proceedings upon request and proofread/edited for 100% accuracy.

Proofreading Editing Time Management Client Relations Training FPR Certification Legal Standards

Employment Counselor

EPRA

Sep 2010 - Present (14 years 10 months)

Conducted bio-psychosocial intakes and provided individual counseling to evaluate vocational development and create employment plans. Developed job leads and facilitated recovery-oriented groups and Job Readiness workshops.

Facilitation Record keeping Case Management DataBase Systems

Counselor

Upward Bound

Feb 2010 - Present (15 years 5 months)

Provided academic advisement, tutoring, and counseling services for high school students, including those with disabilities. Taught college planning techniques and helped with homework, exam preparation, and organizational skills.

Tutoring Counseling College Planning Organizational Skills Student Check In Mentorship

Sales Associate

French Connection

Aug 2008 - Present (16 years 11 months)

Provided instrumental customer service on the floor and over the phone, processing new merchandise and replenishing the store. Computed sales prices, processed payments, and offered styling suggestions.

Customer Service Sales Inventory Management Payment Processing Visual Merchandising Client Engagement Product Knowledge Retail Operations

Education

Degrees, certifications, and relevant coursework

Florida Court Reporter’s Association

Florida Professional Reporter Certification, Court Reporting

Obtained the Florida Professional Reporter Certification, demonstrating proficiency in court reporting standards and practices. Continuously takes CEU courses to stay updated on legal standards and methods.

University of Miami

M.S.Ed., Mental Health Counseling

Completed 21 credits towards a Master of Science in Education with a focus on Mental Health Counseling. Studied at the School of Education and Human Development.

New York University

Bachelors of Science, Applied Psychology

Grade: 3.7

Activities and societies: Dean’s List, 3 Semesters; NYU Funded Internship Award; National Psi Chi Membership; Honor’s Scholar Award; Spanish Honor Society Certificate of Merit.

Earned a Bachelor of Science in Applied Psychology from the Steinhardt School of Culture, Education, and Human Development. Achieved Dean's List recognition for three semesters with a GPA of 3.7.