Open to opportunities

Martasz Smith

@martaszsmith

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Customer-focused sales professional driving consistent, solution-based results.

United States

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What I'm looking for

I seek a customer-focused role where I can drive sales through consultative methods, solve technical and service challenges, grow into leadership, and work on a collaborative, fast-paced team.

I am a results-driven sales professional with hands-on experience in retail telecommunications, digital marketing internships, and customer service roles. At T-Mobile I consistently meet or exceed daily sales targets, provide expert device troubleshooting, and educate customers on solutions that increase loyalty and retention.

I bring internship experience in web content management, sales operations, and event/customer relations, where I improved site navigation, cleared backlogged projects, and supported inclusive guest services. I am self-motivated, comfortable under pressure, and skilled at consultative selling and account-focused communication.

Experience

Work history, roles, and key accomplishments

Current

Mobile Expert

Current

T-Mobile

Nov 2021 - Present (4 years 4 months)

Delivered high-performance retail sales across mobile devices and services while providing expert troubleshooting and consistently meeting or exceeding individual and team performance targets.

Consultative Selling Salesforce Troubleshooting Customer Retention Account Management Cash Handling Inventory Management

Sales and Marketing Intern

Marcel Digital

Jun 2019 - Aug 2019 (2 months)

Managed and uploaded web content for HB Fuller Tec Speciality, configured navigation elements to improve user experience, and ensured brand consistency across site content.

Web Content Management Navigation Brand Consistency Content Editing Attention To Detail HTML CMS Familiarity

Sales Ops Intern

SpotHero

Jun 2019 - Aug 2019 (2 months)

Supported the Associate Account Coordinator team by writing accurate descriptions, pricing, and web content for customer-facing listings and clearing a backlog of deprioritized backend projects.

Content Writing Pricing Operations Support Attention To Detail

Guest Service Relations

At Your Service (Guaranteed Rate Center)

Feb 2019 - Jun 2019 (4 months)

Provided event assistance and accessibility support to patrons, managed crowd and policy enforcement across concourse and seating areas, and ensured guest needs were met for amenities and services.

Customer Service Accessibility Policy Enforcement Communication Problem Solving

Marketing Intern

Adler Planetarium

Jun 2018 - Aug 2018 (2 months)

Promoted events through photography and social media, supported blog development, and improved staff-customer relationships to increase engagement for teen-focused programs.

Social Media Marketing Event Promotion Photography Content Creation Community Engagement Blogging Support

Law Firm Intern

Kovitz Shifrin Nesbit

Jun 2017 - Aug 2017 (2 months)

Assisted with preparing and duplicating case files, handled client calls, managed office supplies, and observed court proceedings to support legal staff operations.

Client Communication Office Administration Supply Management Legal Observations Attention To Detail