Arielle Webb
@ariellewebb
Motivated project manager with expertise in digital transformation.
Trinidad and TobagoWhat I'm looking for
I am a motivated tech professional with a strong academic foundation and hands-on experience in digital transformation, web systems development, and business process optimization. My journey has been marked by a commitment to stakeholder collaboration, where I excel in engaging cross-functional teams and translating user needs into actionable project goals.
In my current role as a Web Application Specialist at the Ministry of Rural Development and Local Government, I championed the design and launch of the San Fernando City Corporation’s website, enhancing its digital presence. My ability to optimize workflows and implement digital solutions has been instrumental in driving organizational efficiency and aligning digital initiatives with strategic objectives.
With a continuous improvement mindset and strong problem-solving skills, I am poised to contribute as a Project Administrator or Project Manager in a dynamic tech environment. I am passionate about leveraging my skills to support scalable system development and enhance user experiences.
Experience
Work history, roles, and key accomplishments
Web Application Specialist
Ministry of Rural Development and Local Government
Apr 2023 - Present (2 years 2 months)
Led the design and launch of the San Fernando City Corporation's website using WordPress and Elementor, enhancing digital presence and user experience. Optimized workflows by collaborating with cross-functional teams to implement improvements and document processes.
Customer Care Specialist
Influx
Jun 2022 - Jul 2023 (1 year 1 month)
Provided exceptional customer service by addressing concerns and fostering long-term client relationships. Enhanced service standards through training and collaboration across teams.
ICT Support Officer
Ministry of Social Development and Family Services
Oct 2022 - Apr 2023 (6 months)
Contributed to the development of a digital web application to streamline social service delivery. Ensured user needs were met through effective testing and support during rollout, enhancing system functionality.
Owner / Chief Executive Officer
Arie's Precious Beginnings and Beyond
Aug 2020 - Jan 2023 (2 years 5 months)
Managed operations to ensure high customer satisfaction and service quality. Led training for new team members and implemented process improvements to enhance customer experience.
Administrative Assistant
Nesct Technical Institute (Ministry of Labour - OJT)
Apr 2019 - Oct 2020 (1 year 6 months)
Managed administrative operations including call routing and email coordination. Supported new team member training and maintained accurate records through data entry.
Education
Degrees, certifications, and relevant coursework
UGUniversity of Greenwich
Bachelor of Science, Computing
Bachelor of Science Computing (Hons.) program focusing on various aspects of computing and information technology.
PLPearson College London
Higher National Diploma, Computing and Information Systems
BTEC Level 5 HND Computing and Information Systems program providing a strong foundation in computing principles and practices.
AUABE UK
Diploma, Business Management
ABE Level 4 Diploma in Business Management focusing on key business principles and management practices.
Availability
Location
Trinidad and TobagoAuthorized to work in
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