Marshae Simpson
@marshaesimpson
I’m a compassionate Telephone Counselor blending crisis intervention, empathy, and clear communication for immediate support.
United StatesWhat I'm looking for
I’m a Telephone Counselor-focused professional who brings strong “active listening and empathy,” “crisis intervention and de-escalation,” and the ability to “remain calm under pressure.” Through healthcare roles, I’ve developed the communication and emotional-support skills needed to help individuals in crisis feel heard and safe.
In my patient-facing experience, I’ve consistently prioritized “confidentiality and ethical decision-making,” accurately documented and handled sensitive client information, and provided clear, compassionate guidance about available support options. I’m also comfortable coordinating with external support services to ensure seamless assistance, and I approach every interaction with professionalism, problem-solving, and respect for boundaries.
Experience
Work history, roles, and key accomplishments
Registered Dental Assistant
Park West Dental
Feb 2023 - Present (3 years 4 months)
Provided clear, compassionate guidance to patients by explaining support options and resources related to their needs. Accurately documented client information, maintained confidentiality, and coordinated with external support services to assist individuals in crisis situations.
Registered Dental Assistant
Gentle Dental
Feb 2016 - Aug 2020 (4 years 6 months)
Delivered patient care with empathy and professionalism while ensuring comfort before and after treatments. Educated patients on oral hygiene and remained calm in high-pressure situations.
Colon Hydrotherapist
Internal Spa Rejuvenation Center
Jul 2013 - Jun 2016 (2 years 11 months)
Created a calming, supportive environment and explained procedures to reassure patients experiencing anxiety. Maintained strict confidentiality and professional boundaries throughout treatment.
Education
Degrees, certifications, and relevant coursework
Silicon Valley CTE
Certificate in Dental Assisting, Dental Assisting
Earned a Certificate in Dental Assisting from Silicon Valley CTE in San Jose, CA.
Silicon Valley CTE
Certificate in Radiology Safety, Radiology Safety
Earned a Certificate in Radiology Safety.
Silicon Valley CTE
Certificate in Infection Control, Infection Control
Earned a Certificate in Infection Control.
Independence High School
High School Diploma, General Education
Completed a High School Diploma in June 2004.
Availability
Location
United StatesAuthorized to work in
Job categories
Interested in hiring Marshae ?
You can contact Marshae and 90k+ other talented remote workers on Himalayas.
Message MarshaeFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
