Kayla Janae

I am a crisis response professional who brings calm and practical support to emotionally charged situations, with a Bachelor of Science in Psychology (Magna Cum Laude, 3.72 GPA) from Grand Canyon University. I focus on reflective listening, relationship-building and collaborative problem solving to help clients regain stability.

I have served in chat-based crisis roles and as a registered behavioral technician, providing immediate de-escalation, risk assessment, tracking, and mitigation of high-risk situations. I consistently use active listening and motivational interviewing to motivate and encourage individuals in crisis.

I have collaborated with multidisciplinary teams to develop and implement suicide-prevention programs and facilitated support groups and workshops that strengthened resilience and coping strategies. I have been recognized for exceptional counseling skills and for fostering safe, empathetic environments for clients in distress.

I maintain careful documentation and data collection practices, communicate clearly with families and team members, and am committed to continuing professional growth in behavioral health and crisis intervention. I seek roles where I can contribute clinically and programmatically to improve client outcomes.