Open to opportunities

Ali Kern

@alikern

Message

I’m a Mental Health Counselor focused on compassionate assessments, case management, and effective therapeutic support.

United States

Message

What I'm looking for

I’m looking to continue providing mental health counseling through assessments, individual therapy, and case management, ideally with opportunities to grow clinically while supporting strong documentation, client communication, and a collaborative care team.

I provide quality mental health assessments and services, listening to clients’ needs and guiding them through therapeutic techniques. In my current outpatient role, I’m committed to emotional well-being, progress documentation, and clear client communication.

Previously, I worked as a School Based Mental Health Counselor with a focus on issues like depression, anxiety, and suicidal ideations. I helped students overcome challenges through therapeutic techniques while maintaining detailed notes/records and supporting academics.

I also bring strong healthcare operations and patient-facing experience from roles as Site Coordinator, Dental Receptionist, and Dental Assistant—strengthening my administrative support, HIPAA practices, and workflow management. I’m currently pursuing a master’s in Human Service Counseling (Marriage and Family) to deepen my clinical impact.

Experience

Work history, roles, and key accomplishments

Current

Outpatient Mental Health Counselor

Current

Spero Family Services - Mount Vernon

Feb 2023 - Present (3 years 5 months)

Provided outpatient mental health assessments and therapeutic services, helping clients through counseling and individualized therapeutic techniques.

Mental Health Assessment Individual Therapy Counseling Techniques Client Communication Case Management Clinical Documentation client support

School Based Mental Health Counselor

Egyptian Health Department

Jan 2022 - Feb 2023 (1 year 1 month)

Counseled students experiencing stress and mental health concerns such as depression, anxiety, and suicidal ideations, using multiple therapeutic techniques.

Student Counseling Depression Support Anxiety Support Suicidal Ideation Support Progress Documentation Academic Support

Site Coordinator

Integritas Emergency Physician Services

Nov 2020 - Dec 2021 (1 year 1 month)

Coordinated daily office operations, provider order follow-ups, and patient flow documentation while serving as main administrator working closely with medical scribes.

Medical Office Administration Billing Sheet Preparation Disposition And Transfer Logging Provider Follow Up Data Entry

Independent Sales Representative

Noonday Collection

Sep 2019 - Jan 2021 (1 year 4 months)

Hosted monthly jewelry shows and advertised products to drive commission-based sales, supporting artisans and their communities.

Jewelry Sales Monthly Show Hosting Advertising Inventory Marketing Customer Engagement Relationship Building Sales Execution

Dental Receptionist

Christopher Rural Health Planning Corporation

Aug 2020 - Nov 2020 (3 months)

Managed front-desk operations by greeting patients, answering phones, scheduling appointments, handling check-in/out and payments, and sending dental records electronically.

Patient Check In Scheduling Phone Support Customer Service Cash Handling Dental Records Transmission Fax And Email Workflows Attention To Detail

Dental Assistant

Dr. Barnes

May 2018 - Aug 2020 (2 years 3 months)

Assisted the dentist with patient procedures, including preparing rooms, taking X-rays and impressions, and supporting patient care through direct interaction.

X ray Imaging Impressions Patient Communication Procedural Support

Receptionist

Marion Toyota

Jan 2016 - Jul 2020 (4 years 6 months)

Answered calls, greeted customers, and directed inquiries to the appropriate departments while scheduling appointments and supporting customer questions using computer systems.

Customer Service Phone Reception Customer Routing Appointment Scheduling Multitasking Basic Computer Skills Information Triage Professional communication

Sales Associate

Perfectly Posh

Jun 2013 - Jan 2014 (7 months)

Assisted customers with shopping needs, maintained store appearance, and used computer-based programs to support sales activities.

Retail Sales Customer Support Store Cleanliness Product Promotion Sales Support

Education

Degrees, certifications, and relevant coursework

Adler Graduate School

Postgraduate Certification (Master's-level), Human Service Counseling; Marriage and Family

2025 -

Postgraduate counseling certification with coursework focused on Human Service Counseling and Marriage & Family (Master's-level). Currently enrolled since Jan 2025.