Mark Vergara
@markvergara
Experienced PACS Administrator with extensive IT support expertise.
PhilippinesWhat I'm looking for
With over 21 years of experience in IT support and PACS administration, I have honed my skills in managing complex systems and providing exceptional technical support. My career has been dedicated to ensuring seamless operations in radiology departments, where I have successfully overseen the integration and maintenance of RIS/PACS systems.
Throughout my tenure, I have led teams in troubleshooting and resolving technical issues, trained users on system functionalities, and collaborated with various stakeholders to enhance workflow efficiency. My commitment to continuous improvement and user satisfaction has been a driving force in my professional journey, enabling me to contribute significantly to the organizations I've worked with.
Experience
Work history, roles, and key accomplishments
PACS IT Support
Microsourcing Philippines
Jan 2025 - Feb 2025 (1 month)
Provided remote PACS IT support for Ugorji Radiology Consultants, assisting in the migration of PACS systems and managing technical support for users. Responsible for uploading cases via cloud systems and managing Azure Virtual Machines.
IT Service Desk Senior Specialist
HCL Technologist Limited
May 2024 - Nov 2024 (6 months)
Served as second-level technical support for US Radiology Specialist, troubleshooting software and infrastructure issues. Managed ticketing in Service Now and coordinated with other teams for resolution.
PACS Administrator
Armed Forces Hospital Southern Region
Dec 2009 - Aug 2023 (13 years 8 months)
Managed PACS and RIS systems, ensuring integration and workflow efficiency. Provided technical support, trained users, and maintained system documentation and backups.
Computer Programmer
Moylan’s Representative Office
May 2006 - Jul 2009 (3 years 2 months)
Developed and maintained various systems including Group Life Commercial System and Security Control Panel System using SDLC methodologies and tools like VB.Net and SQL Server.
Programmer
Sigma Soft Solution
Nov 2005 - Apr 2006 (5 months)
Developed and maintained inventory systems for Avida Land Corp, focusing on system enhancements and technical support for users.
Senior Module Lead Programmer
Comtech Worldwide Solutions, Inc.
Jun 2002 - Dec 2005 (3 years 6 months)
Led the development and maintenance of financial system modules, ensuring adherence to SDLC and creating reports for various financial operations.
Education
Degrees, certifications, and relevant coursework
Systems Technology Institute
Bachelor of Science, Computer Science
1998 - 2002
Graduated with a Bachelor of Science in Computer Science, focusing on various aspects of computer systems and programming.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
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