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Mark Sandeep UserMU
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Mark Sandeep User

@marksandeeuser

Hands-on software engineer with 16+ years of experience architecting, modernizing, and developing web applications

India
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What I'm looking for

I'm looking to architect and build scalable, secure, observable cloud products, AI-enabled SaaS, integrations, and web applications.

I've architected and modernized web applications for Emeritus, Dell EMC, Tecsys, Akamai, CGI, and IBM across product development, IoT, supply chain, and financial securities.

At Emeritus, I architected and developed services to transition and improve their video platform from commercial to open source, resulting in annual savings of $200K. I also built a multi-tenant SaaS platform for AI-based learning features and led video-player enhancements for analytics, bookmarks, playlists, and themes.

At Dell EMC, I led technical delivery for device onboarding and connectivity microservices, improved device-registration session handling by 50%, and introduced distributed tracing and code-review standards. At Tecsys, I delivered the first multi-tenant SaaS Workday integration using event-driven AWS architecture and improved IoT device page rendering by 70%.

I focus on performance, scalability, security, observability, logging, and application performance monitoring, using Java, JavaScript, TypeScript, Python, cloud platforms, and AI tooling to deliver reliable software.

Experience

Work history, roles, and key accomplishments

EM

Principal Engineer

Emeritus

Oct 2022 - Jan 2026 (3 years 3 months)

Architected and built Java, Node.js, and Python services to migrate and enhance the video platform from commercial to self-hosted open-source, saving $200K annually. Designed and led JavaScript-based video player feature enhancements. Built a multi-tenant SaaS platform for AI-based learning features. Implemented JWT + OAuth2/OIDC authentication and authorization.

Tecsys Inc. logoTI

Senior Developer - R&D

Jun 2018 - Sep 2020 (2 years 3 months)

Designed, led and delivered the first multi-tenant SaaS Workday integration solution using event-driven architecture on AWS for warehouse fulfillment and healthcare supplies. Developed integrations for RFID smart cabinet device management and inventory using AWS Lambda and Amazon MQ. Implemented APM integration using Datadog for log aggregation and monitoring.

Tecsys Inc. logoTI

Java Developer - EBS

Jan 2016 - Aug 2017 (1 year 7 months)

Developed and supported supply chain web-based applications using Java, J2EE, SQL, REST, and SOAP web services. Pioneered Iguana integration solutions, accelerating workflow development by 40% for EAI/EDI solutions.

Education

Degrees, certifications, and relevant coursework

Bangalore University logoBU

Bangalore University

Bachelor of Engineering, Computer Science

2003 - 2007

Grade: First Class with Distinction

Bachelor of Engineering in Computer Science with First Class with Distinction.

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