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Mark Philip DiazMD
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Mark Philip Diaz

@markphilipdiaz

Senior Instructional Designer and Articulate Storyline developer, 13+ years. I build custom eLearning courses and the AI tools that speed them up.

Philippines
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What I'm looking for

Real course work: storyboards, custom Storyline builds, SCORM, and the tools around them and a team that wants to use AI in its training and needs someone who can design the learning and build the tools

I'm in the Philippines and already work US hours.

I'm a senior instructional designer and Articulate Storyline developer with 13+ years in eLearning. I take a course from the first storyboard to a working SCORM package in the client's LMS. Design, build, narration, QA, all of it.

I started out rebuilding dead Flash courses in Storyline, slide by slide. Today my clients are in energy and utilities, behavioral health and care, and software customer education. I've also provided eLearning consultancy to UNFCCC.

I go past what Storyline does out of the box. I build custom slides in HTML and JavaScript that run inside Storyline. I built my own AI narration pipeline, with a locked voice, a pronunciation dictionary, and captions synced to the audio. Every course goes through automated QA checks and gets tested in a live LMS before I hand it over.

I also built and run two AI products for L&D people. LXDStudios helps instructional designers create training plans, outlines, assessments and storyboards faster, with a human still making the design calls. eLXsyr puts AI chatbots inside Storyline and Rise courses.

I apply Mayer's multimedia principles and cognitive load theory to every design choice.

I'm interested in senior instructional design and learning technology work, especially with teams that want to use AI in their training without losing instructional quality.

I am available to start immediately.

Experience

Work history, roles, and key accomplishments

LXDStudios logoLX
Current

Learning Innovation Lead (In Development)

Oct 2025 - Present (1 year)

I’m currently building an AI-powered tool that helps instructional designers create effective training faster, while keeping the human-in-the-loop.

My focus is on combining AI, automation, and evidence-based learning strategies to simplify the design process without losing instructional quality.

I’m leading the learning design direction, prototyping new ideas, and working with early testers to r

iCXeed logoIC

Senior Manager - Training and Instructional Design

Feb 2024 - Oct 2025 (1 year 8 months)

Worked as Senior Manager - Training and Instructional Design at iCXeed.

iCXeed logoIC

Consultant, CX Learning & Development

Aug 2023 - Feb 2024 (6 months)

Worked as Consultant, CX Learning & Development at iCXeed.

Upwork logoUP

eLearning Designer (Freelance)

Jan 2023 - Aug 2023 (7 months)

Worked as eLearning Designer (Freelance) at Upwork.

HR.com logoHR

Instructional Designer

Jul 2020 - Aug 2022 (2 years 1 month)

Worked as Instructional Designer at HR.com.

Simployee logoSI

Elearning Manager

Mar 2020 - Jun 2020 (3 months)

Worked as Elearning Manager at Simployee.

TeleTech Philippines logoTP

Instructional Designer

Sep 2019 - Mar 2020 (6 months)

Worked as Instructional Designer at TeleTech Philippines.

UNFCCC logoUN

eLearning Developer (Contractor)

Apr 2015 - Mar 2020 (4 years 11 months)

Provide consultancy work to the secretariat and developed several e-learning courses.

Upwork logoUP

Instructional Design Specialist - Elearning

Sep 2013 - Mar 2020 (6 years 6 months)

Freelance Instructional Designer specializing on e-learning development, conversion and development

STARTEK logoST

Instructional System Designer - Leadership and Development

Oct 2016 - Jul 2019 (2 years 9 months)

Worked as Instructional System Designer - Leadership and Development at STARTEK.

ShareSource logoSH

Courseware Developer

Oct 2015 - Dec 2015 (2 months)

Worked as Courseware Developer at ShareSource.

LicenseLogic logoLI

Courseware Developer

Feb 2013 - Jun 2015 (2 years 4 months)

Worked as Courseware Developer at LicenseLogic.

Cognizant Technology Solutions logoCS

Senior Process Analyst

Apr 2010 - Sep 2012 (2 years 5 months)

Worked as Senior Process Analyst at Cognizant Technology Solutions.

[24]7.ai logoAI

Technical Support Specialist

Jan 2008 - Jan 2010 (2 years)

Worked as Technical Support Specialist at [24]7.ai.

Education

Degrees, certifications, and relevant coursework

GO

Google

Foundations of User Experience (UX) Design

Apr 2023

UB

University of Colorado Boulder

Basics of Inclusive Design for Online Education

Mar 2023

ED

Edstutia

Instructor Certification in Immersive Technology

Mar 2022

LY

Lynda.com

How to Increase Learner Engagement

Oct 2016 · Expired Oct 2016

LY

Lynda.com

Instructional Design Essentials: Adult Learners

Oct 2016 · Expired Oct 2016

LY

Lynda.com

Instructional Design Essentials: Models of ID

Oct 2016 · Expired Oct 2016

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