Markom Ai
@markomai
I manage high-volume live chat and social media support across multiple audience platforms.
GermanyWhat I'm looking for
I've managed live chat support and community engagement at EGAConnect across high-volume messaging platforms.
I handle direct messages, comments, and inquiries across Instagram, TikTok, Facebook, Discord, WhatsApp, YouTube, OnlyFans, and Reddit while maintaining a consistent, audience-appropriate tone.
I'm eager to bring strong written communication, adaptability, and reliable shift-based support to a team-oriented role where I can continue growing.
Experience
Work history, roles, and key accomplishments
Chat Support Agent
EGAConnect
Jul 2025 - Aug 2026 (1 year 1 month)
Managed and moderated multiple social media accounts, handling audience engagement and community responses. Delivered live chat support and monitored conversations across diverse platforms.
Education
Degrees, certifications, and relevant coursework
High School
High School Diploma, Mechatronics
2022 - 2026
High school diploma with a focus on mechatronics, completed from 2022 to 2026.
Great Learning Academy
Customer Service Essentials, Customer Service
Completed a certification in Customer Service Essentials.
Coursera
Customer Service Fundamentals, Customer Service
Completed a certification in Customer Service Fundamentals.
Cursa
Customer Service & Call Center Training, Customer Service
Completed a certification in Customer Service & Call Center Training.
Oxford Home Study Centre
Customer Service Courses, Customer Service
Completed a certification in Customer Service Courses.
Availability
Location
GermanyAuthorized to work in
Salary expectations
Skills
Interested in hiring Markom?
You can contact Markom and 90k+ other talented remote workers on Himalayas.
Message MarkomGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
