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Markantony Negron

@markantonynegron

Senior Wedding Success Manager at Joy Photo and Video, supporting 450+ couples monthly through booking and planning.

At Joy Photo and Video, I oversee communication and support for 450+ couples each month throughout booking and wedding planning. I maintain a 95% client response rate with timely, personalized communication and follow-up.

I use CRM platforms to track customer interactions, timelines, and service requests, and coordinate with editing, production, and creative teams to support wedding service delivery.

At Hour Timeless Moments, I supported 30+ active clients monthly through consultations, planning coordination, and ongoing communication. Earlier, I curated corporate event experiences at Hello! Florida Destination Management and designed and operated events at Orlando Science Center.

Experience

Work history, roles, and key accomplishments

Current

Senior Wedding Success Manager

Current

Joy Photo and Video

Dec 2023 - Present (2 years 10 months)

Oversee communication and support for 450+ couples monthly throughout the booking and planning process. Maintain a 95% client response rate and coordinate with editing, production, and creative teams.

CRM Salesforce HubSpot Client Relations Communication Skills Event Planning Microsoft Office Google Workspace

Client Relations Manager

Hour Timeless Moments

Oct 2023 - Mar 2026 (2 years 5 months)

Supported 30+ active clients per month through consultations, planning coordination, and ongoing communication. Enhanced client satisfaction by providing personalized event guidance and responsive support.

CRM Client Relations Customer Support Event Planning Scheduling Conflict Resolution

Program Designer

Hello! Florida Destination Management

Apr 2022 - Oct 2023 (1 year 6 months)

Curated and customized corporate event experiences for groups ranging from 50 to 2,500 attendees. Drafted contracts encompassing up to $2 million in event-related services and fostered supplier partnerships.

Event Planning Contract Negotiation Vendor Management Client Relations B2B Partnerships Creative And Design

Events Coordinator

Orlando Science Center

Aug 2021 - Apr 2022 (8 months)

Designed and operated up to 5 events weekly using curated diagrams to enhance on-site procedures. Coordinated event setups and breakdowns, partnering with 50+ local vendors to deliver exceptional guest experiences.

Event Planning Vendor Management Coordination Customer Service Creative And Design