Marissa Johnson
@marissajohnson
Federal passport specialist delivering compliant, audit-ready adjudications and risk mitigation for sensitive cases.
What I'm looking for
I’m an analytical professional with over 10 years of experience in federal and federally regulated environments, performing detailed request review, compliance analysis, internal control enforcement, and risk mitigation. I safeguard sensitive information by applying policy and procedural controls, documenting determinations for audit readiness, and collaborating with analysts, data personnel, and management to resolve operational and system-related issues.
In my recent role as a Federal Passport Specialist (CGI Federal), I conducted independent eligibility and authenticity review for high-volume passport applications, identified documentation discrepancies and risk indicators, and initiated corrective actions to protect government resources. I also served as acting lead in the absence of management, supported Congressional and executive-level inquiries through research and analysis, and mentored junior specialists to strengthen accuracy, compliance, and consistency.
Experience
Work history, roles, and key accomplishments
Federal Passport Specialist
U.S. Department of State / CGI Federal
Sep 2023 - Sep 2025 (2 years)
Performed detailed review and adjudication of high-volume passport applications and related requests, determining eligibility, authenticity, and compliance using independent judgment on complex cases. Protected sensitive and PII data, documented determinations for audit readiness, and collaborated to resolve workflow issues and maintain consistent policy application.
Support Associate Level IV
CGI Federal
Sep 2013 - Sep 2023 (10 years)
Conducted detailed reviews of high-volume passport operation requests and supporting documentation to ensure compliance with federal policy, internal controls, and operating procedures. Supported procedural continuous improvement, maintained production tracking records, acted as lead in management absences, and supported escalated and inquiry responses by researching and analyzing relevant informa
Education
Degrees, certifications, and relevant coursework
Alvin Community College
Associate of Applied Science
2022 - 2023
Completed coursework toward an Associate of Applied Science (DCVS) at Alvin Community College from 2022 to 2023.
Booker T. Washington High School
High School Diploma
Earned a High School Diploma from Booker T. Washington High School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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