Marina Coman
@marinacoman
Dedicated hospitality professional with a focus on guest satisfaction.
RomaniaWhat I'm looking for
I am a committed Night Guest Agent with extensive experience in the hospitality industry, dedicated to delivering exceptional guest experiences. My journey began with a strong educational foundation in data entry and processing, which has equipped me with the skills necessary to manage administrative tasks efficiently. I thrive in fast-paced environments, ensuring smooth service operations while maintaining high standards of guest satisfaction.
Throughout my career, I have held various roles, including Waitress and Chef de Rang, where I honed my ability to anticipate guest needs and streamline processes. My experience spans multiple prestigious cruise lines and restaurants, where I have consistently delivered friendly and swift service, focusing on creating a welcoming atmosphere for guests. I take pride in my ability to assist guests from diverse backgrounds, ensuring their dining experience is memorable and enjoyable.
Experience
Work history, roles, and key accomplishments
Night Guest Agent
Grand Circle Cruise Line
Jul 2024 - Present (10 months)
Responsible for managing the front desk area during night shifts, ensuring security through safety rounds, and handling administrative tasks across departments. Focused on delivering exceptional guest experiences and maintaining high service standards.
Waitress
Hotel restaurant Popasul Iancului
May 2022 - Aug 2024 (2 years 3 months)
Prepared restaurant settings and provided swift food and beverage service, ensuring guest satisfaction and adherence to cleanliness standards.
Waitress
Luxury Cruises & Tours – Scenic
Jul 2024 - Jul 2024 (0 months)
Prepared restaurant settings according to SOPs, delivered exceptional service to guests, assisted with menu choices, and ensured a high level of customer satisfaction throughout the dining experience.
Waitress
Services for Amadeus Cruises
Nov 2023 - Nov 2023 (0 months)
Responsible for restaurant preparation and cleanliness, provided timely and polite service to guests, assisted with menu choices, and ensured customer satisfaction during the dining experience.
Chef de Rang
VIKING CATERING AG
Aug 2022 - Aug 2023 (11 months)
Managed restaurant setup and cleanliness, delivered exceptional service, assisted guests with menu choices, and focused on providing a satisfying dining experience.
Data Entry Operator
Sameday Courier Service
Feb 2020 - May 2022 (2 years 3 months)
Collected and entered customer data, verified accuracy, sorted information for warehouse transactions, and corrected data deficiencies.
Education
Degrees, certifications, and relevant coursework
Universitatea Politehnica
Operator, Data Entry
2019 - 2019
Studied Data Entry, Validation and Processing Operator, focusing on delivering exceptional guest experiences and ensuring smooth service operations.
Iordache Golescu High School
High School Diploma, General Studies
2011 - 2013
Completed high school education, focusing on foundational skills and knowledge necessary for further studies and professional development.
Tech stack
Software and tools used professionally
Availability
Location
RomaniaAuthorized to work in
Job categories
Interested in hiring Marina?
You can contact Marina and 90k+ other talented remote workers on Himalayas.
Message MarinaFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
