Open to opportunities

Marie Young

@marieyoung

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Experienced property management coordinator with a focus on tenant relations.

Canada

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What I'm looking for

I am looking for a role that values community engagement and offers opportunities for professional growth.

With over 17 years of experience in property management and volunteer services, I have honed my skills in coordinating operations and fostering positive tenant relations. My role at DMAC Realty Services in The Gambia allowed me to effectively promote properties, manage financial records, and ensure tenant satisfaction through thorough screening and communication.

Previously, I served as a Volunteer Services Coordinator at Castleview Wychwood Towers in Toronto, where I was instrumental in managing over 400 volunteers and ensuring compliance with regulations. My commitment to quality improvement and community partnerships has been a driving force in my career, enabling me to lead diverse volunteer programs that meet operational demands.

Throughout my career, I have developed a strong foundation in program management, financial planning, and human resources. My educational background, including a Volunteer Management Certificate from Humber College and a Gerontology Diploma from George Brown College, complements my practical experience, making me a well-rounded candidate for roles in property management and community services.

Experience

Work history, roles, and key accomplishments

Property Management Coordinator

DMAC Realty Services

May 2022 - May 2025 (3 years)

Effectively promoted properties to attract qualified tenants. Managed comprehensive record-keeping, processed payments efficiently, and rigorously managed expenses and budgets.

Property Management Strategic Marketing Financial Management Tenant Relations

Volunteer Services Coordinator

Castleview Wychwood Towers

Jul 2008 - Dec 2021 (13 years 5 months)

Collaborated as a key member of an 18-person management team, assisting with comprehensive operations of a 456-bed facility, with a specialized focus on Ontario Long Term Care Volunteer Management Services. Recruited, trained, and supported over 400 volunteers, fostering community partnerships and directing over 30 diverse volunteer programs.

Volunteer Management Quality Improvement Project Management Budget Management Compliance Accreditation Preparedness Communication Skills

Resident Program Manager

Tendercare Living Centre/Extendicare

Apr 2006 - Jul 2008 (2 years 3 months)

Managed comprehensive programs and services, including recreation, rehabilitation, volunteer services, and spiritual care, while supervising a team of 16 staff members. Directed all departmental human resource functions, including payroll, collective agreements, and grievance resolution.

Program Management Staff Supervision Human Resources Payroll Compliance

Activation Restorative Care Assistant

Casa Verde Health Care Centre

Jan 1998 - Aug 2006 (8 years 7 months)

Developed and implemented recreational and restorative care programs. Collaborated with Physiotherapists and Occupational Therapists to coordinate wheelchair clinics and assist with ADP funding.

Program Development Recreational Therapy Restorative Care Collaboration Wheelchair Clinics ADP

Education

Degrees, certifications, and relevant coursework

Humber College

Certificate, Volunteer Management

Completed a comprehensive program focused on volunteer management principles and practices. Gained expertise in recruiting, training, and supporting volunteers within various organizational settings.

George Brown College

Diploma, Gerontology

Acquired in-depth knowledge of gerontology, focusing on the study of aging and its impact on individuals and society. Developed skills in program planning and activation for older adults.