Marie Traylor
@marietraylor
I support healthcare, education, and office operations through accurate, compassionate service.
United StatesWhat I'm looking for
I've supported healthcare and pension plan participants at Willis Towers Watson, handling inbound and outbound calls, benefits enrollment, account setup, and detailed benefit documentation across phone, email, and chat.
As an Assistant Principal Secretary for Crowley ISD, I manage high call volumes, data entry, records, correspondence, document management, and confidential office operations while serving as a liaison between the school and public.
My background also includes special education administrative support, classroom support, and insurance subrogation, with a consistent focus on organized records, compliance, customer service, and resolving concerns.
Experience
Work history, roles, and key accomplishments
Assistant Principal Secretary
Crowley ISD
Aug 2021 - Present (5 years 1 month)
Maintained customer satisfaction, managed incoming calls, provided clerical support, and acted as liaison between school and public.
Performed company and policy procedures for Healthcare and Pension plans, handling inbound and outbound calls, entering benefit information, and providing empathic support to patients.
Special Education A.R.D Support
Arlington ISD
Mar 2020 - Aug 2021 (1 year 5 months)
Performed clerical and administrative support for special education staff, managed schedules, coordinated meetings, and maintained reports for 18 campuses.
Paraprofessional TA Special Education /Substitute Teacher
Short Elementary
Apr 2017 - Mar 2020 (2 years 11 months)
Created and managed IEPs, modified curriculum for special-needs students, and delivered differentiated instruction to support learning goals.
Paraprofessional
Arlington ISD
Nov 2014 - Feb 2017 (2 years 3 months)
Delivered personalized educational, behavioral, and emotional support to students, and reported on student progress to Behavior Interventionist.
Reviewed insurance and claims documents, handled disputes, gathered evidence, and negotiated settlements for maximum results.
Education
Degrees, certifications, and relevant coursework
Will Rogers High School
High School Diploma, General Studies
Completed high school education at Will Rogers High School in Tulsa, Oklahoma.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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