Maricel Quiatzon
@maricelquiatzon
I support short-term rental guests and manage import-export operations with clear, reliable communication.
PhilippinesWhat I'm looking for
I'm currently supporting guests at KAYA Zurich Apartments, managing email communication, guest reviews, housekeeping schedules, damage claims, fund requests, and accounting tasks for short-term rentals.
I focus on understanding customer needs, maintaining strong client relationships, and delivering effective solutions to problems.
Previously, I managed import and export shipments at Futaba Corp. of the Philippines, where I was promoted to Staff 1 and received a Loyalty Award.
At SHI Mfg. & Services (Phils.)., Inc., I progressed from Purchasing Staff to Logistics Officer, handling shipping documentation, insurance claims, invoices, packing lists, AWB/BL, FCL/LCL/Air shipments, and Incoterms.
Experience
Work history, roles, and key accomplishments
Virtual Customer Support Specialist/ Co-Host -WFH
KAYA Zurich Apartments
Aug 2023 - Present (3 years 2 months)
Provided virtual customer support and co-hosted short-rental apartments, managing guest communication, housekeeping schedules, and property management tasks. Handled claims for damages, fund requests, guest reviews, and accounting tasks.
Education
Degrees, certifications, and relevant coursework
University of Batangas
Bachelor's Degree, Accounting Management
1998 - 2002
Pursued a Bachelor's degree in Accounting Management, focusing on accounting principles and management practices.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Salary expectations
Job categories
Skills
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