Looking for a job

Maria Reyling

@mariareyling

Message

I manage high-volume client accounts, documentation, and service resolution with accuracy.

United States

Message

What I'm looking for

I'm looking to leverage my organizational, communication, computer, financial clearance, and documentation skills in an insurance verification role within a healthcare setting.

At ADP, I manage 30+ client accounts daily, resolve complex inquiries, and document account activity accurately across software platforms.

I bring more than 10 years of customer service, data management, account coordination, and operations experience from roles in rental quality, coffee shop management, and skating rink operations.

I'm seeking to apply my financial clearance, verification, documentation, and communication skills in a healthcare insurance verification role.

Experience

Work history, roles, and key accomplishments

Current

Service Delivery Representative

Current

Automatic Data Processing, Inc. (ADP)

Dec 2023 - Present (2 years 9 months)

Manage large volumes of client inquiries with accuracy and professionalism, interpret operational policies, and document account activity. Exceed customer satisfaction and production standards by handling 30+ client accounts daily.

Data Entry Documentation Customer Service Microsoft 365 Avaya ADP Communication Skills Time Management

Rental Quality Specialist

Beach Rentals

Oct 2021 - Oct 2023 (2 years)

Independently inspected and assessed rental units against quality standards, communicated findings to management, and implemented corrective solutions within tight deadlines.

Quality Assurance Inspections Documentation Communication Skills Time Management

Shop Manager

White Elephant Coffee

Apr 2017 - Oct 2019 (2 years 6 months)

Oversaw daily business operations, cash flow management, and product quality assurance. Managed client relations, coordinated deliveries, and scheduled employees.

Operations Management Cash Flow Management Client Relations Scheduling Quality Assurance

Operations Manager

Roller Bomb Skating Rink

Apr 2015 - Apr 2017 (2 years)

Managed employee relations, cashflow, and end-of-day accounting. Enforced safety protocols, coordinated special events, and maintained equipment records.

Operations Management Accounting Employee Relations Safety Compliance Event Coordination