Open to opportunities

Mariam Saatashvili

@mariamsaatashvili

Message

International Project & Communication Coordinator transforming client support into sales growth and engaging programs.

Georgia

Message

What I'm looking for

I’m looking for a role combining international project coordination, customer relations, and visual communication—where I can lead stakeholder workflows, support clients, and deliver high-energy events with clear reporting, inclusion, and continuous improvement.

I’m an International Project & Communication Coordinator with 3+ years of experience in customer communication, client support, sales, and stakeholder coordination across retail, educational, and international project environments. I’m known for consistently achieving sales targets and helping drive performance at a top Sulakauri retail location while maintaining strong customer satisfaction.

I manage multi-channel client relationships, resolve inquiries, and coordinate fast-paced workflows—backed by strong CRM systems and reporting using Google Sheets and Microsoft Excel. I also lead Erasmus+ programming as a Creative Facilitator/Project Lead, delivering high-intensity sessions for 30+ participants, supporting individuals throughout programs, and organizing events with 70+ attendees using visual communication and creative facilitation tools.

Experience

Work history, roles, and key accomplishments

Sales & Client Communication Specialist

Sulakauri Publishing

Jan 2024 - Jan 2026 (2 years)

Served as the main point of contact for customers, authors, and publishing teams, delivering personalized book recommendations from a 350+ title catalogue. Drove sales through multi-channel communication and in-store marketing, contributing to approximately ₾110,000 in monthly sales while maintaining strong customer satisfaction.

Customer Support CRM Systems Multi channel Marketing Excel reporting Google Sheets

Erasmus+ Project Lead

Inspire (Czech Republic)

Jan 2024 - Jan 2026 (2 years)

Led intensive Erasmus+ programs by designing structured agendas, workshops, and learning frameworks for 10–14 day international sessions. Facilitated daily for groups of 30+ participants, developed tailored art-based learning materials, and coordinated ongoing communication with international stakeholders to support inclusive engagement.

Erasmus+ Facilitation Program Coordination Workshop Development Group Facilitation Stakeholder Management Time Management Cross Cultural Communication

Customer Support & Guest Mgmt

WEhost

Jan 2023 - Jan 2024 (1 year)

Provided customer support and managed guest/account needs while coordinating international program workflows in fast-paced environments. Facilitated daily sessions for 30+ participants over 10–14 day intensives, creating mindful photography and art-based activities and supporting participant engagement and inclusion.

Customer Support Hospitality Operations Email Communication Workflow Management Group Facilitation Mindful Photography Activities Art Based Learning Exercises