Mariam Gafar
@mariamgafar
I validate banking data and resolve customer records issues accurately.
NigeriaWhat I'm looking for
At Fidelity Bank, I process and validate customer and banking-related data, review supporting documents, identify discrepancies, and maintain accurate records while protecting sensitive information.
Previously at UBA CFC Group, I handled KYC outbound calls, resolved customer complaints through social media, tracked tickets, and escalated unresolved issues. My experience also includes customer relationship management, market research, business development, marketing, sales, and records management.
I'm focused on accurate data handling, confidentiality, customer support, and efficient administrative processes under pressure.
Experience
Work history, roles, and key accomplishments
Data Processor / Validator
Fidelity Bank PLC
Jan 2024 - Present (2 years 8 months)
Process and validate customer and banking-related data with high accuracy, ensuring compliance and data consistency. Identify discrepancies, maintain confidentiality, and handle large volumes of data efficiently.
Education
Degrees, certifications, and relevant coursework
School of Health Information Management, LUTH
National Diploma, Health Information Management
2019 - 2021
Grade: Upper Credit
Pursued a National Diploma in Health Information Management, graduating with Upper Credit.
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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