Open to opportunities

Mariam Chachkhalia

@mariamchachkhalia

Message

Game Presenter and customer-focused professional delivering smooth live experiences and reliable support.

Georgia

Message

What I'm looking for

I’m looking to join a customer-focused team where I can deliver reliable support, communicate clearly in fast-paced situations, and help create a positive customer experience—while continuing to grow my management, organization, and professional skills.

I’m a dedicated, detail-oriented professional with experience in customer service and real-time communication in fast-paced environments. I’m currently pursuing a Bachelor’s in Management while continuously strengthening my communication and organizational skills.

As a Game Presenter at Evolution Gaming, I conduct live games professionally, ensuring seamless delivery and strong player engagement. I bring clear, confident communication, calm decision-making, and a focus on smooth gameplay through operational troubleshooting and time management.

I also support people directly through teaching and retail roles, including conducting private English lessons and managing product displays as a Promoter & Merchandiser. I take pride in problem-solving, data accuracy & verification, and maintaining a positive, customer-focused experience.

Experience

Work history, roles, and key accomplishments

Current

Game Presenter

Current

Evolution Gaming

Feb 2023 - Present (3 years 4 months)

Conduct live games professionally, ensuring seamless delivery and smooth player engagement in a fast-paced live environment. Troubleshoot operational issues in real time and communicate clearly to maintain an excellent player experience.

Real Time Communications Player Experience Attention To Detail Time Management Microsoft Office Suite

Private English Tutor

Jan 2023 - Jun 2023 (5 months)

Delivered individual English lessons to improve students' communication confidence. Created personalized learning plans tailored to different student needs and focused on accurate progress tracking.

English tutoring Student Progress Tracking Time Management

Promoter & Merchandiser

Gemrieli

Jan 2021 - Oct 2021 (9 months)

Managed product displays and supported sales goals through in-store campaigns. Helped maintain effective merchandising and promotional execution to improve product visibility.

Retail Merchandising Sales Support Promotion Customer Service Merchandising Execution In Store Communication

Education

Degrees, certifications, and relevant coursework

Business and Technology University (BTU)

Bachelor's in Management, Management

2022 -

Currently pursuing a Bachelor's degree in Management at Business and Technology University (BTU) and developing strong communication and organizational skills.