Mariam Babalola
@mariambabalola
Social media and communications professional combining journalism, design, and customer service.
What I'm looking for
I am a social media and communications professional with experience in journalism, graphic design, customer service, and administration. I have managed content strategies, produced visuals and captions, tracked analytics to grow engagement, and supported brand storytelling across organizations.
I bring strong computer proficiency, time management, and interpersonal skills, and I hold an HND in Mass Communication and certifications in CRM and business development. I adapt quickly, collaborate well with teams, and focus on delivering measurable growth and positive customer experiences.
Experience
Work history, roles, and key accomplishments
Social Media Manager
Anglican Professionals Fellowship
Sep 2025 - Present (3 months)
Create strategic monthly content and event promotions to grow followers, engagement, and video views; oversee daily office operations and collaborate with media teams to increase visibility.
Social Media & Brand Assistant
Lincoln City Properties
Jul 2025 - Present (5 months)
Assist Brand Manager with content planning and create engaging graphics, captions, and videos for platforms and campaigns while coordinating with media, design, and sales teams to ensure consistent brand messaging.
Admin Officer / Customer Service Rep
Longing Medical Centre
Aug 2024 - May 2025 (9 months)
Managed daily office operations, registered new patients, conducted post-visit satisfaction calls, and handled complaints to ensure patient interests and service quality.
Graphic Designer
Instamart Services
Mar 2023 - Jun 2024 (1 year 3 months)
Designed social media flyers, packaging, and visual materials aligned to brand briefs to enhance company branding and product presentation.
Graphics Designer
Instamart Services
Mar 2023 - Jun 2024 (1 year 3 months)
Designed social media flyers and packaging visuals aligned with brand guidelines, interpreted design briefs and ensured visual materials conveyed required product information.
Education
Degrees, certifications, and relevant coursework
Business Development (Certificate)
Certificate, Business Development
2025 - 2025
Completed a certificate course in business development covering strategies for growth and market engagement.
Customer Relationship Management (CRM) Certificate
Certificate, Customer Relationship Management
2025 - 2025
Completed a certificate program in Customer Relationship Management with focus on client engagement and CRM tools.
National Youth Service Corps
Certificate of National Service
2025 - 2025
Completed the mandatory National Service (NYSC) program and received the Certificate of National Service in 2025.
The Polytechnic, Ibadan
Higher National Diploma, Mass Communication
2021 - 2023
Completed a Higher National Diploma in Mass Communication with focus on journalism, media and communication practices.
The Polytechnic, Ibadan
National Diploma, Mass Communication
2017 - 2019
Completed a National Diploma in Mass Communication covering fundamentals of media, reporting, and communication.
Success Hall College
Senior Secondary School Certificate, Secondary Education
2014 - 2017
Attained Senior Secondary School Certificate following secondary education at Success Hall College.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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