At EquusWorks, I provide enterprise IT support across Microsoft-based environments, including Microsoft 365, Azure, Teams, and VPN troubleshooting.
I also lead device and endpoint migrations, including hardware refreshes and Windows upgrades, moving devices into Intune and Entra-joined management with minimal user downtime.
At Seacoast Bank, I performed user provisioning, de-provisioning, and access modifications while supporting identity lifecycle management and account audits. I also assisted with Conditional Access troubleshooting and participated in M&A-related account migrations and access alignment.
Across roles at Rackspace, GreenPages Technology Solutions, Dataprise, and Charter School USA, I supported enterprise users, Microsoft 365, Active Directory, endpoints, and classroom technologies. I hold CompTIA A+ and the Google IT Support Professional Certificate.
