Open to opportunities

Maria Englezou

@mariaenglezou

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Highly motivated individual pursuing a position as an Assistant Agent.

Australia

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What I'm looking for

I seek a dynamic role in real estate, focusing on client relationships and professional growth.

My name is Maria Englezou, and I am a dedicated professional with a strong work ethic and a passion for customer service. Currently, I am pursuing a position as an Assistant Agent, where I can leverage my exceptional interpersonal skills to build lasting relationships with clients and colleagues. My experience in various roles, including as an All Rounder at The Verdict Café and a Restaurant Supervisor at Thala Beach Nature Reserve, has equipped me with the ability to thrive in fast-paced environments while maintaining a sales-oriented mindset.

Throughout my career, I have demonstrated adaptability and efficiency, handling diverse tasks and managing cash transactions with accuracy. My educational background includes a Bachelor of Arts in Hotel, Tourism, and Event Management from the European University of Cyprus, where I graduated magna cum laude. I am also working towards my Certificate of Registration in NSW, further enhancing my qualifications for a career in real estate. I am committed to continuous learning and professional growth, actively seeking opportunities to expand my knowledge in the real estate market.

Experience

Work history, roles, and key accomplishments

Current

All Rounder

Current

The Verdict Café

Jul 2024 - Present (11 months)

Handled diverse tasks in a fast-paced environment, providing exceptional customer service and managing cash transactions and inventory with accuracy.

Customer Service Time Management Organizational Skills Microsoft Office Excel Canva

Bartender

Commercial Hotel

Jan 2024 - Jun 2024 (5 months)

Excelled in communication with customers, maintained a clean bar, handled cash transactions, and managed Keno bets while ensuring a stocked inventory.

Customer Service Time Management Organizational Skills Communication Cash Management Inventory Management

All Rounder

Emirates Leisure Retail

Aug 2023 - Jan 2024 (5 months)

Delivered exceptional customer service, demonstrating strong multitasking abilities and handling multiple orders with accuracy and attention to detail.

Customer Service Time Management Organizational Skills Multitasking Attention To Detail

Restaurant Supervisor

Thala Beach Nature Reserve

Jan 2023 - Jun 2023 (5 months)

Managed buffet and à la carte service, trained colleagues, and resolved customer complaints to ensure smooth operations.

Team Leadership Customer Service Crisis Management Training Problem Solving

Quality Manager

Sunprime Protaras Beach Hotel

Apr 2021 - Nov 2022 (1 year 7 months)

Facilitated smooth operations between departments, provided leadership and mentoring to new employees, and received the Best Quality Performance Award.

Leadership Team Management Quality Assurance Training Mentoring

Junior Area Manager

Café Nero PHC Franchised Restaurants Public Ltd

May 2013 - Apr 2017 (3 years 11 months)

Managed four stores and 100 employees, achieving significant sales milestones and recognized for outstanding performance as a team leader.

Leadership Sales Management Team Leadership Performance Management Customer Service Financial Management

Education

Degrees, certifications, and relevant coursework

Entry Education

Certificate of Registration, Real Estate Agent

2024 - 2024

University of Cyprus

Bachelor of Arts, Hotel, Tourism and Event Management

2021 - 2022

Grade: GPA 4.0

Graduated magna cum laude with a GPA of 4.0 in Hotel, Tourism and Event Management. Developed strong customer service and multitasking abilities while managing various hospitality tasks.