Open to opportunities

Mark Morrison

@markmorrison

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Security Officer and team leader with 10+ years of customer service, logistics, and patient-care support.

United States

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What I'm looking for

I’m looking for a full-time role with professional challenges where I can apply my interpersonal skills, excellent time management, and problem-solving—bringing an agile, upbeat, diplomatic leadership style that maximizes engagement and satisfaction.

I’m a Security Officer currently protecting safe operations while enforcing security policies, inspecting systems equipment, and monitoring entrances and departures to keep people and assets secure.

Across roles, I’ve brought a detail-oriented, team-first approach—using Zebra software to locate inventory, operating pallet jacks and hand trucks, and maintaining tidy, safe work areas aligned with OSHA guidelines.

I also have healthcare experience as a CNA, including data entry, communicating with nurses/CNAs, checking vitals, and monitoring specimen samples so supervisors are alerted to changes quickly.

Experience

Work history, roles, and key accomplishments

Current

Security Officer

Current

Allied Universal Security

Jan 2023 - Present (3 years 5 months)

Monitored and authorized entrance and departure of vehicles and cargo trucks, inspecting and adjusting security systems equipment. Enforced security policies and removed violators and unauthorized individuals to maintain a safe environment.

Access Control Security Systems Inspection Vehicle & Cargo Screening Policy Enforcement

Overnight Stocker

Lowe's Home Improvement

Aug 2021 - Dec 2022 (1 year 4 months)

Operated pallet jacks and hand trucks to move heavy boxes and stocked inventory for transport to shelves. Improved warehouse safety by identifying/resolving hazards and following OSHA guidelines while using Zebra software to locate merchandise in inventory.

Pallet Jack Hand Truck OSHA Inventory Hazard Reporting

Certified Nursing Assistant

Tidal Health

Mar 2019 - Jul 2021 (2 years 4 months)

Entered data and accessed patient records and charts while coordinating documents with CNAs and nurses to support medical and company policies. Monitored patient vitals and specimen samples, supporting ambulation and exercise routines and escalating unhealthy changes to supervisors.

Patient Charting Medical Documentation Vital Signs Monitoring Vital Lab Specimen Observation Exercise Routine Support Data Entry

Cashier Lead

Dollar General

Nov 2017 - Feb 2019 (1 year 3 months)

Assisted customers with purchases, item location, and enrollment in rewards programs while handling returns, refunds, and transaction issues. Reconciled the cash drawer each shift using POS to process payments and helped drive sales by promoting current store promotions.

Customer Service Returns Rewards Program Enrollment Product Location

Cashier and Salesman

Sears

Oct 2012 - Aug 2017 (4 years 10 months)

Helped customers with purchases by using POS systems to process payments, resolve discrepancies, and manage returns and refunds. Supported operational coverage by creating employee schedules and assisting with merchandising and assignment oversight.

Returns Merchandising And Tagging Operational Coverage Planning

Cashier/Salesman

Sears

Oct 2012 - Aug 2017 (4 years 10 months)

Provided customer service by locating items, completing purchases, and encouraging repeat business through rewards programs and promotional recommendations. Supported store operations by using POS to resolve discrepancies, tagging/displaying merchandise, and creating employee schedules and performance goals with feedback.

POS systems Customer Service Rewards Program Support Performance Goals