Looking for a job

maria antonella penafiel

@mariaantonellapenafi

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I coordinate remote clinical care, triage patients, and manage workers’ compensation cases as a Registered Nurse.

United States

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What I'm looking for

I'm looking to continue applying nursing judgment, telehealth triage, care coordination, and workers’ compensation knowledge to support timely treatment, patient safety, and positive outcomes.

At Am Trust North America, I coordinate medical care for workers’ compensation claims, reviewing clinical documentation, monitoring treatment progress, and partnering with injured employees, physicians, attorneys, employers, and healthcare teams.

Previously, I provided telephonic triage at St. Luke’s University Health Network and remote home-health support at Ultimate Care. My background also includes inpatient nursing at Glen Cove Hospital and nearly nine years managing workers’ compensation claims.

Experience

Work history, roles, and key accomplishments

Current

Medical Case Manager

Current

Am Trust North America

Aug 2026 - Present (1 month)

Provides clinical case management and coordination of medical care for workers' compensation claims, supporting timely, appropriate treatment and positive outcomes. Reviews medical documentation and coordinates with stakeholders to ensure continuity of care.

Workers’ Compensation Case Management Clinical Documentation Care Coordination Communication Skills Regulatory Compliance Medical Records Review

Clinical Triage Specialist

St. Luke's University Health Network

Apr 2026 - Aug 2026 (4 months)

Performed telephonic nursing triage using evidence-based protocols, including Schmidt-Thompson guidelines. Assessed patient symptoms, provided education, and escalated urgent cases appropriately.

Telephone Triage Schmitt Thompson Guidelines patient assessment Patient Education Critical Thinking Care Coordination Communication Skills

Telehealth Nurse

Ultimate Care

Oct 2023 - Mar 2026 (2 years 5 months)

Provided remote nursing assessments, education, and support for home health patients. Documented patient interactions in EHRs, performed chart reviews, and ensured compliance with HIPAA and telehealth best practices.

Telehealth Home Health Patient Education Electronic Health Records (EHR)HIPAA compliance Chart Reviews Triage Documentation

Registered Nurse (RN)

Glen Cove Hospital

May 2020 - Oct 2023 (3 years 5 months)

Provided care for geriatric patients in med/surg, telemetry, BIU, and rehab units. Performed head-to-toe assessments, medication administration, wound care management, and collaborated with interdisciplinary teams.

MedSurg Telemetry Geriatric Care Medication administration Wound Care patient assessment Care Planning Interdisciplinary Collaboration

Workers Compensation Claim Examiner

Risk Management Planning Group

Jul 2011 - Jun 2020 (8 years 11 months)

Managed 400 workers' compensation claims while maintaining high customer service. Screened case folders, analyzed claim payment issues, determined compensability, and prepared medical histories.

Workers’ Compensation Claims Management Case Investigation Medical Records Review Litigation Support Customer Service Time Management