Maria-Effrosyni Anagnou
@maria-effrosynianagn
Operations associate skilled in CRM, ISO compliance, and cross-functional operational coordination.
What I'm looking for
I’m an Operations Associate at BIOARS THERAPEUTICS S.A., where I coordinate day-to-day operational activities to keep workflows efficient and tasks delivered on time. I work closely with cross-functional teams, supporting business operations and resolving issues through proactive stakeholder communication.
I manage customer and supplier relationships, including negotiation and ongoing engagement. I also handle contract preparation, review, and compliance control, and I liaise with public bodies on regulatory and compliance issues. In parallel, I’m in charge of the Quality System and annual ISO assessments, ensuring company policies and operational procedures are consistently implemented.
Previously, as an Airbnb Rental Manager (Superhost) from 2017–2020, I supervised full bookkeeping and accounting, managed listings on rental platforms, and handled total operations for housekeeping, arrivals, and departures with clear guest communication. That experience strengthened my ownership, attention to detail, and ability to deliver reliable service under daily pressure.
I also trained as a Practice Teacher of English Language at VARVAKEIO HIGH SCHOOL in 2019, creating and delivering full-school lessons and developing lesson plans. I approach work with analytical and critical thinking, strong organization skills, and a continuous-improvement mindset—grounded in my interest in sustainability and ESG-aligned environments.
Experience
Work history, roles, and key accomplishments
Operations Associate
Bioars Therapeutics S.A.
Jan 2024 - Jan 2026 (2 years)
Coordinated daily operational activities, collaborating with cross-functional teams to resolve issues and support business operations. Managed CRM data integrity, prepared customer/supplier contracts, supported regulatory communications, and led quality system operations including annual ISO assessments.
Airbnb Rental Manager
Freelancer
Jan 2017 - Jan 2020 (3 years)
Managed Airbnb rental operations as a Superhost, overseeing bookkeeping and accounting and maintaining listings on popular platforms. Coordinated housekeeping and end-to-end guest arrival and departure processes, ensuring effective communication with guests.
English Practice Teacher
Varvakeio High School
Jan 2019 - Present (7 years 7 months)
Planned and delivered full-school English language lessons, creating and performing classroom activities. Produced lesson plans and completed self-evaluation based on official EU criteria.
Education
Degrees, certifications, and relevant coursework
CITY College, University of York Europe Campus
Master of Science (MSc) in Management, Management
2021 - 2023
Earned an MSc in Management from CITY College, University of York Europe Campus (Thessaloniki) between 2021 and 2023.
National and Kapodistrian University of Athens
Professional Certificate in Legal English Terminology & Communication Skills, Legal English
2019 - 2020
Completed a professional certificate focused on Legal English terminology and communication skills from 2019 to 2020.
Athens University of Economics and Business (AUEB)
UN SDSN Environmental Social Governance, Environmental, Social, and Governance (ESG)
2024 -
Completed a UN SDSN Environmental Social Governance (ESG) program via AUEB’s Education and Lifelong Learning Center in 2024.
National and Kapodistrian University of Athens
Bachelor of Arts (BA) in English Language and Literature, English Language and Literature
2011 - 2019
Studied English Language and Literature and completed a BA between 2011 and 2019.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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